Waitress/Care Giver

Diane Zorich

775-***-**** ****************@*****.***

SUMMARY:

Experienced small business owner bringing over 20 years of professional skills in customer service and care giving. Looking to leverage my passion and commitment to improving patients’ quality of life.

WORK EXPERIENCE:

Diane’s Cleaning Service August 1999 - Present

Business Owner/Operator

• Oversees and updates systems of scheduling with up to 15 clients throughout neighboring cities

• Provides a customized full cleaning services for clients on a weekly, bi-weekly, or monthly basis

• Manages income and outgo of the company including the purchases of supplies and other company products

• Designs company logo and slogan to be featured on business cards, magnets and other areas of advertisement

Care Giver March 2021 - Present

Independent Care

• Providing personal care including but not limited to hygiene assistance, meal preparation, housekeeping, home organization, errands, and transportation

• Supervising and participating in activities with the individuals according to their personalized needs

• Building one-on-one relationships with clients and families to determine how to best help them

• Understanding the developmental needs of others through building trust with patients Cowboy’s Cafe June 2019 – February 2023

Server/Cashier

• Handled the opening and closing procedures for the restaurant including preparations of the cash registers through handling confidential files and finances

• Greeted guests at front desk and managed restaurant phone at front of house and waiting lists

• Designated guests to tables upon arrival and acquired food and beverage orders

• Delivered prepared food to in-house guests and fulfilled take-out orders for guests over the phone

• Grew customer relation skills through interacting with various kinds of people in a professional manner Wild Horse Bar and Grill July 2013 – June 2019

Bartender/Server

• Tended to guests’ needs by collecting food and beverage orders in the designated section

• Prepared customer drinks behind the bar as the sole bartender to the entire restaurant on shift

• Managed gambling machines at the bar including the cash out of winning players

• Completed customer transactions using a modern digitally based system of cashiers

• Upkept restaurant organization and hygiene before, during and after shifts to the standards enforced EDUCATION

Western Nevada College, Carson City, NV

• Associate degree, General Studies - Areas of Focus: Health, Anatomy and Physiology

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