Myrna M. San Agustin
**** ********* **., **** **, Apt. A-1163
Las Vegas, NV 89117
************@*****.***
Objective:
To secure a position in the mortgage industry that will fully utilize my skills and my knowledge in mortgage loan processing and financing.
Highlights of Qualifications:
• 25 Years of experience in Sales (Mortgage Loan Origination) and in loan processing
(Conventional/FHA/VA)
• Originated and processed over 100 loans/month
• Multi Million-dollar producer and Award winning loan processor
• Skilled in research, troubleshooting and analyzing complex problems
• Able to represent a company with professionalism and confidence. Exceptionally organized and resourceful with a wide range of skills
• Enjoys the challenge of new tasks and handling several priorities at once while ensuring the quality of work done
• Tri-Lingual (English, Tagalog and Spanish)
Education:
• Bachelor’s Degree in Liberal Arts/Major: English, Minor History- San Sebastian College
(Cavite City, Philippines)
• Mortgage Underwriting -Institute of Mortgage Banking (233 Sansome St, Suite 900, San Francisco, CA 94104
Professional Experience:
Residential Bancorp (Las Vegas Branch)
Remote Processing Manager
04/26/2021-03/25/2022
Duties:
• Reviewed borrower(s) documentations for credibility, legibility, completion and submission to underwriting and funding
• Conducted daily review of active pipeline and identify appropriate client follow-up actions
• Served as primary contact to assigned loan officers throughout the loan process
• Identify and resolve issues, and escalate to management as appropriate
• Organized, indexed and evaluate imaged documents
• Work closely with underwriter and funding team to move loans through the process and successfully close loans as scheduled
• Proactively communicated the loan status with customers, loan officers, escrow officers, underwriters and funders
• Performed daily communications with everyone involved in moving forward needed to complete the loan process.
• Performed other duties as assigned
Insight Global Staffing: Stearns Lending, LLC
Remote Account Manager
10/12/2020-01/26/2022
Duties:
• Conducted daily review of active pipeline and identify appropriate client follow-up actions
• Served as primary contact to assigned brokers and account executives throughout the loan process
• Reviewed all documents prior to submitting to underwriting, processing and funding inquiries.
• Identify and resolve issues, and escalate to management as appropriate
• Organized, indexed and evaluated imaged documents.
• Work closely with underwriter and funding team to move loans through the process and successfully close loans as scheduled
• Proactively communicated the loan status with customers, brokers account executives, underwriters and funders
• Performed daily communications with everyone involved in moving forward needed to complete the loan process.
• Performed other duties as assigned
Ajilon Professional Staffing Agency: Cabrillo Mortgage 07/08/2020-08/31/2020
Remote Senior Loan Processor
Duties:
• Reviewed borrower(s) documentations for credibility, legibility, completion and submission
• Processed and ordered stipulations on complex loan files, verifying accuracy of documents received. Ordered documents required to review and submit to underwriting.
• Follow up with pending documents and communicate with everyone involved in the loan process to ensure that the loan closes in a timely manner
• Performed DU/LP to ensure loan is eligible and meets underwriting guidelines.
• Performed other duties as assigned
Apcon Insurance Services:
12/15/2017-09/03/2019:
Admin Assistant
Duties:
• Assisted in office management
• Reviewed auto and homeowner insurance quotes for accuracy and legibility
• Data entry for prospective clients and existing clients info
• Maintained clients’ data base
• Compiled company’s expenses and commissions on spreadsheet on weekly basis Security National Mortgage:
01/04/2016-11/27/2017: Loan Officer Assistant
Duties:
• Processed and ordered stipulations on complex loan files, and verify accuracy of documents received
• Reviewed all documents prior to submitting them to underwriting, processing and funding inquiries
• Identify and resolve issues, and escalate to management for critical decisions
• Reviewed borrower(s) documentations for credibility, legibility, completion and submission
• Performed DU/LP to ensure loan is eligible and meets underwriting guidelines.
• Performed other duties as assigned
Citibank, N.A.
07/07/2013-12/31/2015: Home Lending Officer
Duties:
• Attracts new mortgage loan applications by developing relationships within the community, specifically with the real estate community, making sales calls to prospective customers. Collects financial and asset documentations. Analyze applicant’s financial status, credit and property evaluations to determine feasibility of granting loans.
• Reviewed loan agreements to ensure that they are complete and accurate according to policy
• Performed DU to ensure loan is eligible and meets underwriting guidelines
• Performed other duties as assigned
Citibank, N.A
10/03/2010-07/07/2013
Position: Senior Mortgage Loan Processor
Duties:
• Processed and ordered stipulations on complex loan files, verifying accuracy of documents received
• Reviewed borrower(s) documentations for credibility, legibility, completion and submission
• Maintained and controlled mortgage loan pipeline, welcome calls and weekly status calls needed to complete loan processing.
• Performed other duties as assigned
NLB Financial, Inc:
8/9/2009-10/1/2010
Position: Senior Mortgage Loan
• Duties performed: Same as above
Nevada Division of Mortgage Lending:
07/2002-01/2009
Licensing and Loan Officer’s employment status
Position: Senior Loan Officer –Worked for Mortgage Brokers as follows:
• Secured Home Loans: Broker: Bien Ong
• DP Mortgage Group: Broker: David Paulsen
Duties:
• Originated mortgage loans through personal referrals, Realtors, farming provided by title companies and telemarketing, consistent multi-million dollar producer
• Interviewed with applicants while obtaining and providing all required documentations as applicable to sales process. Establishes and/or maintains customer database files Mortgage 2000:
10/2000-3/2002
Position: Senior Loan Processor/Mortgage Loan Training Instructor Duties:
• Acquired necessary information to obtain loan decisions, review, set-up and processing of mortgage related documents and enter all information to the loan system and meet timelines and underwriting guidelines.
• Disclosed loans and to ensure each mortgage loan application is in compliance and coordinate closing activities
• Trained new loan officers how to originate and package a loan and loan processors how to processed loans and what documents are required to close a loan
*** References and Citibank Award available upon request ***