Sales Consultant Customer Service
Resume:
Karl Williams
Manager
Lafayette, LA *****
**************@*****.***
Dependable, self motivated, goal oriented professional with extensive customer service experience. Ability to
multi task in a fast paced environment, work independently or as a team member with excellent communication and decision-making skills.
Major Skills & Qualifications
• Operations Management/Administrative Policies and Procedures
• Human Resources/Program Development/Training
• Leadership/Team Building and Collaboration
• Customer & Patient Relations/Confidentiality
• Budgeting Control/Cash Management/Inventory
• Professional Presentations/Public Speaking & Relations
• Project Research/Sales/Marketing
• Excellent Oral and Written Communication Skills
• Time Management and Organization
• Knowledgeable with State and Federal Auditing Procedures and Compliance Work Experience
Night Maintenance
Holy Family Apartments - Lafayette, LA
May 2018 to August 2020
Resolve maintenance issues at apartments on site.
Once a month maintenance issues fixed in all apartments Lost job to covid
Account Representative
Safelink Wireless - Lafayette, LA
February 2016 to March 2018
1. Sign people up for government sell phones and table 2. Set up different venues for this work
3. Door to door sells
4. Driving to newer cities to increase sells
Resident Manager
Rescare - Opelousas, LA
May 2014 to August 2015
1. Manager of a group home with a staff of six .
2. Made sure the patient that lived there were taken care of medically and physically. 3. Made sure the group home was safe and efficient on a daily basis. Operations Advisor
Jani-King Commercial Cleaning Services - Lafayette, LA July 2013 to May 2015
1. In charge of inspection of southern region business of Jani King franchisees and their work in these businesses
2. Save contracts when a franchisee was not doing the proper work and assigning a new franchisee to take up that contract..
3. Cold call new businesses for new contracts by offering quotes on how the work would be done. Sales Consultant
Brother's On the Boulevard
August 2012 to May 2013
Sales Consultant
Brown's Furniture
December 2011 to July 2012
Sales/Optician
America's Best Eyeglasses
June 2011 to December 2011
Sales Consultant
Len's Crafters
July 2010 to June 2011
Sales Consultant
Oreck Clean Home Center
October 2008 to April 2010
Marketing Specialist
Bardon Circulation
November 2007 to October 2008
Sales Consultant
Brian Harris BMW and Chevy Dealership
June 2005 to October 2007
Loan Officer
Homeowner Loan Company
July 2003 to June 2005
Sales Consultant
Price Leblanc Toyota
March 1998 to June 2003
Education
B.A. in Political Science
Southern University A&M College - Baton Rouge, LA
1995
Skills
• Product Demos
• Operations Management
• Presentation Skills
• Facilities maintenance
• Sales management
• Door-to-door
• Loan officer experience
Certifications and Licenses
CPR Certification
Additional Information
MANAGEMENT
• Worked as franchise operational relations and training; Start up and maintained customer accounts
• Handled customer relations issues regarding franchise owner and clients to maintain customer retention rate
• Completed hands-on inspections of accounts in the regions
• Facilitated sales and bid support as needed including presentations
• Responsible for the overall operation of assigned service sites including staff, budget, compliance with
State/Federal regulations or standards of service, and general quality of service to persons served in those programs
SALES/MARKETING
• Assisted customers in the selection and purchase of desired merchandise
• Set up store displays, merchandising, and inventory of goods
• Completed sales transactions and followed up with customers
• Assisted customers in financing, purchasing, delivery and ultimate satisfaction
• Researched, marketed and demonstrated products uses in order to increase company's sales profits
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OPTICIAN
• Dispensed and fit spectacles and other optical aids, working from the prescriptions written by optometrists and ophthalmologists
• Took frame and facial measurements to ensure correct fit and positioning
• Gave advice to patients on lens type, frame and styling
• Advised partially sighted patients on the use of low vision aids
• Selected, managed, and ordered a range of optical products
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