Luis A. Jenkins
**** ***** **** **** *** *G Bronx, NY 10467
************@*****.***
Objective:
To obtain a position as an information clerk, utilizing my administrative and customer service skills to ensure a positive experience for customers.
Education:
Borough of Manhattan Community College, New York, NY
Major: Business and Design
Degree: Some college
Professional Experience:
Medical Clinical Practice Assistant
Mount Sinai Morningside, New York, NY
12/17/2017-05/08/2020
•Greeted patients, answered phone calls, scheduled appointments and managed medical records
•Maintained electronic and paper medical records and ensured accuracy and confidentiality.
•Managed insurance claims and ensured timely reimbursement.
•Communicated with medical professionals to ensure efficient and effective patient care.
•Coordinated patient care and communicated with patients and families regarding treatment plans.
•Proficient in using Epic software to manage patient records, schedule appointments, and schedule orders for medical treatments as per the physicians orders.
•Scheduled and coordinated appointments and procedures for a high-volume cardiology practice, ensuring optimal patient care and satisfaction.
Intern:
Assemblyman Keith L T Wright Office Of District 70
Administrative Assistant
Adam Clayton Powell Jr. State Office Building, New York, NY
09/20/2016-1/01/2017
•Assisted with constituent services and responded to inquiries via phone and email.
•Drafted letters and memoranda in support of legislative efforts.
•Maintained office files and records.
•Organized events and meetings for the assemblyman and staff.
•Conducted research on legislative issues and policies.
HIGHLIGHTS
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Experience with electronic medical records (EMR) and practice management software.
Strong communication and interpersonal skills.
Excellent organizational and time-management skills.
Ability to work effectively under pressure and meet deadlines.
Customer service skills, with experience dealing with diverse populations.
Attention to detail and accuracy in data entry.
Proficient in Epic software, with experience managing patient records, scheduling appointments, and communicating with healthcare providers.
Ability to handle multiple tasks simultaneously.
Familiarity with databases and data entry.
References:
Available upon request.