Data Entry Customer Service
Resume:
Sierra Eyide
Hallandale Beach, FL *****
***********@*****.***
My name is Sierra Eyide, I am a well established and experienced hard working women. I have worked in customer service for Over 10 years and I love creating a great experience for my customers. I am adaptable and I can take on any job and with any challenge from running a successful restaurant, to office work, dispatching, working from home, technical assistance I’m great at it all . Authorized to work in the US for any employer
Work Experience
General Manager
First Watch Restaurants / KC - Pembroke Pines, FL
May 2022 to Present
Prepping everyday, cooking, making alcoholic beverages, juicing, hosting and leading 12 hour shifts typically 7 cooks, 8 servers,2 hosts, 2 dishwashers and 2 bussers
• Responsible for profit and loss control
• Consistently achieved sales goals
• Processed payroll
• Monitored and ensured staff adhered to all company policies and procedures
• Hired and trained 1000 employees
• Coordinated schedules and assigned employees' shifts
• Responsible for upholding required health and safety standards Genral Manager
IHOP - Fort Lauderdale, FL
June 2018 to May 2022
While at ihop I started off as a part Time cook and quickly climbed the latter of success while becoming an assistant manager and not to long after a general manager . A list of some of my job requirements
• Maintained all operations within the restaurant
• Opened and closed the restaurant at the beginning and end of shifts
• Performed official money count every day
• Recruited, interviewed and hired individuals who brought dedication to the team
• Ordered and stocked restaurant merchandise
• Handled day-to-day operations
• Managed shifts
• Made daily deposits
• Handled all payroll reporting
Cashier/Customer Service
PUBLIX SUPER MARKETS various locations - Hollywood, FL November 2013 to August 2021
As young teen mother I strived to do my best I climbed the later from cashier and from cashier to customer service I held Publix until I was 23 years old and I became a manger at ihop which was a job I held since I was 18 . My job consisted of causing customers out with great and positive attitude, working in customer service department cashing checks, doing lottery, Liquor store and leading shifts creating a positive environment as a shift lead
Emergency dispatcher
Lhs network - Dania Beach, FL
November 2017 to November 2018
My job consists of creating work orders for customers in non emergency police calls or in need of locksmith . I take all the information down collect a payment if needed, cancel jobs and dispatch units out to our customers
Team Leader
Target - Hollywood, FL
September 2015 to April 2016
1. Leading shifts,
2. assisting with returns and exchanges
3. Assisting with customer complaints
4. Cashier
5. Closing
Shift Manager
Taco Bell - Hollywood, CA
November 2013 to September 2015
At Taco Bell I started off as a prep creating the orders and handing the to the cashiers for lobby and drive thru, I was promoted to shift manager after 6 months and I held both positions McDonald's Team Member
McDonald's - Dania Beach, FL
November 2012 to October 2014
Leading shifts, counting registers, working as cashier in the drive thru and dining room Education
High School Diploma
South broward high school
2013
Skills
• Word
• Customer service
• Call center
• Organizational skills
• Microsoft office
• Customer care
• Typing
• Communications
• Billing
• Dispatch
• Scheduling
• Microsoft Excel
• Excel
• Inventory
• Data Entry
• problem solving
• Quickbooks
• Assistant Manager Experience
• Restaurant Experience
• Interviewing
• Shift Management
• Management
• Human Resources
• Store Management Experience
• Recruiting
• Payroll
• Office Management
• POS
• Financial Report Writing
• Employee Orientation
• Leadership
• Inventory Control
• Communication skills
• Computer skills
• Administrative experience
• Restaurant management
• Filing
• English
• Event planning
• Profit & loss
• Food safety
• Merchandising
• Guest services
• Budgeting
• General ledger accounting
Certifications and Licenses
driver's license
Food Handler Certification
Assessments
Front Desk Agent (Hotel) — Proficient
October 2019
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Proficient
Work style: Reliability — Proficient
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Scheduling — Completed
March 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed
Attention to detail — Familiar
March 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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