Sierra Eyide

Hallandale Beach, FL *****

adw1nl@r.postjobfree.com

+1-954-***-****

My name is Sierra Eyide, I am a well established and experienced hard working women. I have worked in customer service for Over 10 years and I love creating a great experience for my customers. I am adaptable and I can take on any job and with any challenge from running a successful restaurant, to office work, dispatching, working from home, technical assistance I’m great at it all . Authorized to work in the US for any employer

Work Experience

General Manager

First Watch Restaurants / KC - Pembroke Pines, FL

May 2022 to Present

Prepping everyday, cooking, making alcoholic beverages, juicing, hosting and leading 12 hour shifts typically 7 cooks, 8 servers,2 hosts, 2 dishwashers and 2 bussers

• Responsible for profit and loss control

• Consistently achieved sales goals

• Processed payroll

• Monitored and ensured staff adhered to all company policies and procedures

• Hired and trained 1000 employees

• Coordinated schedules and assigned employees' shifts

• Responsible for upholding required health and safety standards Genral Manager

IHOP - Fort Lauderdale, FL

June 2018 to May 2022

While at ihop I started off as a part Time cook and quickly climbed the latter of success while becoming an assistant manager and not to long after a general manager . A list of some of my job requirements

• Maintained all operations within the restaurant

• Opened and closed the restaurant at the beginning and end of shifts

• Performed official money count every day

• Recruited, interviewed and hired individuals who brought dedication to the team

• Ordered and stocked restaurant merchandise

• Handled day-to-day operations

• Managed shifts

• Made daily deposits

• Handled all payroll reporting

Cashier/Customer Service

PUBLIX SUPER MARKETS various locations - Hollywood, FL November 2013 to August 2021

As young teen mother I strived to do my best I climbed the later from cashier and from cashier to customer service I held Publix until I was 23 years old and I became a manger at ihop which was a job I held since I was 18 . My job consisted of causing customers out with great and positive attitude, working in customer service department cashing checks, doing lottery, Liquor store and leading shifts creating a positive environment as a shift lead

Emergency dispatcher

Lhs network - Dania Beach, FL

November 2017 to November 2018

My job consists of creating work orders for customers in non emergency police calls or in need of locksmith . I take all the information down collect a payment if needed, cancel jobs and dispatch units out to our customers

Team Leader

Target - Hollywood, FL

September 2015 to April 2016

1. Leading shifts,

2. assisting with returns and exchanges

3. Assisting with customer complaints

4. Cashier

5. Closing

Shift Manager

Taco Bell - Hollywood, CA

November 2013 to September 2015

At Taco Bell I started off as a prep creating the orders and handing the to the cashiers for lobby and drive thru, I was promoted to shift manager after 6 months and I held both positions McDonald's Team Member

McDonald's - Dania Beach, FL

November 2012 to October 2014

Leading shifts, counting registers, working as cashier in the drive thru and dining room Education

High School Diploma

South broward high school

2013

Skills

• Word

• Customer service

• Call center

• Organizational skills

• Microsoft office

• Customer care

• Typing

• Communications

• Billing

• Dispatch

• Scheduling

• Microsoft Excel

• Excel

• Inventory

• Data Entry

• problem solving

• Quickbooks

• Assistant Manager Experience

• Restaurant Experience

• Interviewing

• Shift Management

• Management

• Human Resources

• Store Management Experience

• Recruiting

• Payroll

• Office Management

• POS

• Financial Report Writing

• Employee Orientation

• Leadership

• Inventory Control

• Communication skills

• Computer skills

• Administrative experience

• Restaurant management

• Filing

• English

• Event planning

• Profit & loss

• Food safety

• Merchandising

• Guest services

• Budgeting

• General ledger accounting

Certifications and Licenses

driver's license

Food Handler Certification

Assessments

Front Desk Agent (Hotel) — Proficient

October 2019

Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Proficient

Work style: Reliability — Proficient

May 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Scheduling — Completed

March 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed

Attention to detail — Familiar

March 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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