Customer Service Associate

Terrica Burris

Infant/Toddler Teacher/Customer Service Associate

985-***-**** ************@*****.*** Franklinton, LA 70438 CAREER OBJECTIVE

Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

EXPERIENCE

TODDLER LEAD TEACHER, FRANKLINTON, Louisiana

Children of Promise LLC, February 2022-June 2022

• Prepared and implemented remedial programs for students requiring extra help. Identified children showing signs of emotional, developmental and health-related problems and discussed them with supervisors, parents and guardians and child development specialists.

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• Kept accurate student records detailing attendance, progress and challenges.

• Attended to children's basic needs by feeding them, dressing them and changing diapers.

• Taught proper eating habits and personal hygiene.

• Arranged indoor and outdoor space to facilitate creative play, motor-skill activities and safety.

• Modeled behavioral and social skills to help students learn, respect and enforce proper boundaries.

• Provided diverse materials and resources for children to explore new concepts and learn problem-solving.

• Administered assessments to help determine children's developmental needs and challenges. Assimilated arrived children to school environment by greeting them, helping them remove outerwear and selecting activities of interest to them.

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• Observed and evaluated children's performance, behavior, social development and physical health.

• Established and enforced rules for behavior and procedures for maintaining order.

• Prepared materials and classrooms for class activities.

• Taught developmentally appropriate skills to promote academic, social and emotional growth. INFANT/TODDLER TEACHER, Robert, Louisiana

Regina Coeli Child Development Center, July 2006-November 2021

• Provided diverse materials and resources for children to explore new concepts and learn problem-solving.

• Kept accurate student records detailing attendance, progress and challenges. Maintained accurate and complete student records as required by laws, district policies and administrative regulations.

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• Served meals and snacks in accordance with nutritional guidelines.

• Established and enforced rules for behavior and procedures for maintaining order.

• Researched and selected classroom materials and instructional tools in alignment with school requirements.

• Collaborated with faculty members to evaluate and improve curriculum.

• Discussed individual students' needs and progress.

• Evaluated student progress to identify areas for curriculum improvement.

• Diversified teaching methods and instructional materials to meet students' varying needs and interests.

• Promoted student curiosity and skills development with games and activities related to class concepts.

• Observed and evaluated children's performance, behavior, social development and physical health. Attended professional meetings, educational conferences and teacher training workshops to maintain and improve professional competence.

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Identified children showing signs of emotional, developmental and health-related problems and discussed them with supervisors, parents and guardians and child development specialists.

•

• Taught developmentally appropriate skills to promote academic, social and emotional growth.

• Prepared materials and classrooms for class activities.

• Prepared reports on students and activities as required by administration.

• Attended staff meetings and served on committees as required.

• Attended to children's basic needs by feeding them, dressing them and changing diapers. Assimilated arrived children to school environment by greeting them, helping them remove outerwear and selecting activities of interest to them.

•

• Arranged indoor and outdoor space to facilitate creative play, motor-skill activities and safety.

• Taught proper eating habits and personal hygiene.

• Modeled behavioral and social skills to help students learn, respect and enforce proper boundaries.

• Administered assessments to help determine children's developmental needs and challenges. Arranged classroom and lessons to provide opportunities for students to observe, question and investigate new concepts.

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• Monitored student behavior to maintain order during meal periods and class transitions. CUSTOMER SERVICE CASHIER, Franklinton, LA

John's Shop, November 2002-September 2006

• Helped customers locate merchandise.

• Arranged and replenished displays and merchandise racks to maintain store appearance.

• Provided product information and resolved concerns to assist customers.

• Responded quickly to meet customer needs and resolve problems.

• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible. EDUCATION

ASSOCIATE IN SCIENCE (A.S.) IN CARE AND DEVELOPMENT OF YOUNG CHILDREN, Bogalusa, LA

Northshore Technical College, December 2010

SKILLS

Collaborative And Team-Oriented Parental Communication Classroom Rules Establishment Exploratory Learning Progress Tracking And Reporting Activity Demonstrations Verbal And Written Communication Filing And Classroom Organization Clear And Direct Communication Lesson Planning Enthusiasm For Students And Teaching Well Control Child Care Computer Proficiency Nurturing Approach Teacher Training Student Records Customer Service Organizational And Planning Skills Creating A Safe Learning Environment Audio-Visual Demonstrations Class Reading Sanitation And Hygiene Arts And Crafts Developmental Assessment Positive Role Model Communicating With Parents And Teachers Supervising Classroom Activities Early Childhood Education Staff Meetings Age-Appropriate Activities Child CPR Needs Identification And Assessment Childcare Expertise Imaginative Play Promotion Caring And Understanding Individual Student Instruction Child Safety Classroom Supplies Ordering Student Learning Records Positive Reinforcement Positive Reinforcement Methods Educational Games Curriculum Implementation Diverse Classroom Settings Social Development Activities Learning Strategies Child Development Milestones Activity Planning Age-Appropriate Curriculum Special Needs Support Child Development Associate Certification Daily Schedule Creation Communicable Disease Knowledge State Certification And Accreditation Emotional Support And Development Appropriate Age Group Experience Student Engagement And Development Ensuring Safety And Injury Prevention

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