Therese Pece

Office Administrator/Customer Support

Willowick, Ohio, United States

+1-440-***-****

adw1mp@r.postjobfree.com

SUMMARY

Extensive experience with office duties. A/R, insurance verifications and authorizations, insurance billing. ICD 10, CPT experience.

WORK EXPERIENCE

February 2023-Current

Medical Billing

Everview Group

Beachwood, Ohio, United States

September 2022-Current

Business Office Manager

Kirtland Rehabilitation

Kirtland, Ohio, United States

April 2018-January 2021

Client Care Manager

Cherished Companions Home Care

Chagrin Falls, Ohio, United States

• Manage in-home care for up to 50 clients at a time

• Manage/Counsel caregivers going into client homes

• Assure that all information regarding client care is shared and discussed with caregiver

• Process billing and payroll bi- weekly for all clients and caregivers

• Performed on-call duties as scheduled

September 2016-April 2018

Patient Service Specialist

Novacare Rehabilitation

Mentor, Ohio, United States

Facilitate all aspects of patient relationship with the clinic and the therapist: answer phones, schedule initial appointments and all follow-up appointments, intake of demographic and insurance information, validate insurance coverage and benefits, input all information into computer system.

• Responsible for daily, weekly and monthly balancing and reports, ordering of all office supplies, processing center billing for payment.

• Other duties as needed. Recognized numerous times, region-wide, for excellent customer service and team participation.

January 1990-October 1995

Office Manager

Internal Medicine practice

United States

All aspects of Internal Medicine practice: patient registration, entering patient demographic information, verification of benefit information, appointment scheduling, A/R and A/P, inventory and supply ordering. EDUCATION

-Current

Villa Angela Academy

Cleveland, Ohio, United States

Business

Villa Angela Academy

Skills

• Office Management

• Home Care

• Payroll

• Management

• Caregiving

• Business

SKILLS

Answer Phones Customer Service Oriented Customer Service Billing Ordering Scheduling Time Management Patient Registration Office Management Office Manager LANGUAGES

English - Fluent

WORK AUTHORIZATION

I am authorized to work in the following countries:

• United States

• Canada

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