Support Specialist House Cleaning
Resume:
Hollywood D. Marshburn
**** ******* **. ********** **, 27405
Dear Managers,
I am applying for the driving delivery position that’s available. This position fits extremely well with my experience as an assistant manager in the retail industry. I have 18 years of experience with streamlining operations, controlling cost, creating and maintaining tight schedules for up to 85 employees. In my position, I was also responsible for the retention of millions of dollars of inventory. In that responsibility, I led the yearly inventory teams and how they functioned as a unit in their separate departments within the store to reduce shrinkage and meet our goal.
Being in the retail industry, I have acquired the skills for bringing out the best in each team member through great communications skills, the understanding of each team members learning skill and positive reinforcement. My passion is people and bringing them together to complete a common goal and to see the success in that team is something I look forward to.
I am excited about a new career opportunity that I can learn and grow from to excel within the company.
I have enclosed my resume for your review. I appreciate your time and consideration of my candidacy for your new Coordinator Associate position.
Hollywood D. Marshburn
3632 Calvert Street
Greensboro N.C. 27405
CAREER OJECTIVES: To implement a plan to escalate sales volume and maintain excellent customer service, and continue to improve team work in the business where management skills can be fully utilized.
WORK EXPERIENCE:
Amazon Kernersville, NC
July 2021-Present: ICQA- Inventory Control, Quality Auditor
Affordable Cleaning Services- Self Employed-Triad Area NC
2002- Present: Business and residential floor stripping and waxing. Hardwood floor restoration. Carpet cleaning, commercial cleaning residential house cleaning and vacuum repair.
TJ MAXX Triad Area NC
October 2002– June 2021-Assistant Manager
Directed and supervised employees, engaged in sales by consistently using tools provided.
Hired, trained and developed personnel.
Established and implemented policies, goals, objectives and procedures in all departments.
Developed store leaders’ business acumen and use of core business information to drive profitable sales.
Provided consistent, positive front line experience for all customers, including but not limited to fast checkout and friendly, engaging service by cashiers.
Executed strong operational efficiencies and delivered expense to plan.
Implemented plans to build teamwork and effective teams with management and associates through communication and strategic planning.
Credit Sales Champion 2016-2018- traveled, coached and trained 8 locations to drive for credit results.
EDUCATION: Ancora Miller-Motte College- Through Amazon 2022
Information Technology Classes and Computer Support Specialist
Wake Technical Community College, Raleigh NC
May 1990 -Small Business Courses- Diploma
Atlantic Coast Food, Jacksonville, NC
May 1992 Certification: Food safety and manager etiquette courses.
TJ Maxx Managerial Studies
During my tenure, I took various classes on managing people, driving for profitable sales while expanding the customer base and driving for results. Other classes consisted of: executing strong operational efficiencies, delivering expense to plan and building strong and effective teams.
Skills:
Administration and Management
Coaching and developing effective teams
Leadership through effective communication
Problem solving through critical thinking
Time Management
Accomplishments:
TJMAXX- Credit Sales Champion- 2016 – 2018.
Helped in the increased sales to 1.5 million each year from 2015-2018
Recognized in 2013 for shrink reduction from 2.80% to .53%. Greensboro location.
Contact this candidate