Cassandra Ann Lichau

*** ***** **. ******* **** CA 94928

707-***-****

adw1jp@r.postjobfree.com

Profile: I am highly organized, personable and have extensive knowledge in providing exceptional customer service in many different establishments.

Qualifications:

● Licensed esthetician since 2019

● Opened a lashing business October 2019

● 5 times certified in lashing

● Willing and excited to learn new techniques in waxing, makeup and skincare!

● Over 15 years of experience in customer service.

● Dedicated to ensuring customer satisfaction by remaining accessible and friendly.

● Thorough knowledge of the proper way to address a guest who may be dissatisfied.

● Ability to anticipate, identify, and fulfill guest needs.

● Works well in a team atmosphere.

Experience:

Graton Resort and Casino- Rohnert Park, CA 707-***-**** October 2021-present

● Server

● Fine Dining Restaurant

● Responsibility is to ensure our guests leave feeling as if they had the best experience possible

Gravenstein Grill- Sebastopol, CA 707-***-****, March 2017- March 2020

● Server

● Fine Dining Restaurant

● Responsibilities include memorizing and reciting nightly specials with wine pairings

Baci Café & Wine Bar- Healdsburg, CA 707-***-****, May 2014- June 2016

● Server

● Fine Dining Italian Restaurant

● Responsibilities include having extensive knowledge of wine /menu offerings and memorizing nightly specials with an emphasis on proper fine dining etiquette

Franco’s Ristorante- Santa Rosa, CA 707-***-****, Dec. 2010- Dec.2013

● Server/ Bartender

● Fine Dining Italian Restaurant

● Responsibilities included memorizing nightly specials as well as wine pairing

Education

● Cinta Aveda Institute, March 2019

● Lytles Redwood Beauty Empire, Jan. 2011

● Iroquois West High School, Graduated 2004

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