Licensed Esthetician with years of Customer Service
Resume:
Cassandra Ann Lichau
*** ***** **. ******* **** CA 94928
***.**********@*****.***
Profile: I am highly organized, personable and have extensive knowledge in providing exceptional customer service in many different establishments.
Qualifications:
● Licensed esthetician since 2019
● Opened a lashing business October 2019
● 5 times certified in lashing
● Willing and excited to learn new techniques in waxing, makeup and skincare!
● Over 15 years of experience in customer service.
● Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
● Thorough knowledge of the proper way to address a guest who may be dissatisfied.
● Ability to anticipate, identify, and fulfill guest needs.
● Works well in a team atmosphere.
Experience:
Graton Resort and Casino- Rohnert Park, CA 707-***-**** October 2021-present
● Server
● Fine Dining Restaurant
● Responsibility is to ensure our guests leave feeling as if they had the best experience possible
Gravenstein Grill- Sebastopol, CA 707-***-****, March 2017- March 2020
● Server
● Fine Dining Restaurant
● Responsibilities include memorizing and reciting nightly specials with wine pairings
Baci Café & Wine Bar- Healdsburg, CA 707-***-****, May 2014- June 2016
● Server
● Fine Dining Italian Restaurant
● Responsibilities include having extensive knowledge of wine /menu offerings and memorizing nightly specials with an emphasis on proper fine dining etiquette
Franco’s Ristorante- Santa Rosa, CA 707-***-****, Dec. 2010- Dec.2013
● Server/ Bartender
● Fine Dining Italian Restaurant
● Responsibilities included memorizing nightly specials as well as wine pairing
Education
● Cinta Aveda Institute, March 2019
● Lytles Redwood Beauty Empire, Jan. 2011
● Iroquois West High School, Graduated 2004
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