Desk Receptionist Front
Resume:
Magdalena Quintanilla
Fair Oaks, CA 95628
*******************@*****..***
Skills
● Risk Management
● Data Collection
● Communication
● Negotiation
● Attention to detail
● Customer/Agency Retention
● Good Listener
● Problem Solving
● Ability to multitask under pressure
● Strong Analytical Skills
● Time Management
● Bilingual/Spanish
Experience
January 2015 - PRESENT
Liberty Mutual Surety, Rocklin, CA - Underwriting Assistant II
● Detailed Surety bond processing: New business, bond renewals, cancellations, endorsements, and reinstatements.
● Agency Processing: POA issuance, license and appointment validation, contracts, resolve reconciliation problems as needed.
● Underwriting Support: Contract and commercial bid/bond requests, bid results, Work in Progress (WIP), General Agreement of Indemnity (GIA), good guy letters for pre-qualification, credits reports, new submission clearance and account set-up.
● Assist finance with collection process, billing and premium discrepancies,
● Compliance reports, (GAP) bond numbers, premium and commission override and agency license validation.
2
September 2014 - January 2015
AmTrust Financial, Sacramento - Underwriting Assistant I
● Detailed Surety bond processing, new business, renewals, cancellations.
● Agency Processing: POA issuance, license and appointment validation.
● Underwriting Support: Contract and commercial bid/bond request, work in progress (WIP), credit reports and good guy letters.
● New submission clearance and account set up.
May 2004 - August 2014
National Builder Services, Sacramento - Regional O ce Manager
● Prepared proposals, bids, and scope of work, Created and maintained Excel spreadsheets for tracking allotted work hours for on-site superintendents and home builders.
● Contract coordinator for KB Homes, and Morrison Homes.
● Prepared new hire packages, scheduled drug screenings and criminal background checks, tracked and filed contracts, insurance certificates, and maintained follow-up system for insurance expirations.
● Supervised the clerical support and conducted 90-day evaluations. Education
September 1984 - May 1986
City College of San Francisco, San Francisco - Associate in Arts Licenses:
California Real Estate
Notary Public Commission
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