Raksha Kandgal Rudrappa

**** ********* ***, #***, *** Jose, CA - 95128 adw1hz@r.postjobfree.com 470-***-**** linkedin.com/in/raksha-kr-074199146

EDUCATION

Santa Clara University, San Jose, CA September 2022 - Present Master of Science in Engineering Management and Leadership Expected graduation: May 2024 Courses: Project Management Basics, Organizational Behavior, Introduction to Systems Engineering Management, Operating Systems, Marketing High-Tech Products, Fundamentals of Accounting and Financial Analysis for Operating Managers, Software Product Management 1 & 2, Computer Networks, Technology Entrepreneurship, Managing Capital Assets. Visvesvaraya Technological University, Belgaum, India 2011 – 2015 Bachelor of Engineering in Electronics and Communication Courses: Digital Switching Systems, Real Time Operating Systems, Digital Signal Processing, Microprocessors, Microcontrollers, Embedded System Design, Management & Entrepreneurship. SKILLS

• Languages Java, C/C++, SQL, HTML/CSS

• Technologies Selenium Framework, Cucumber Framework, Automation using Work-soft tool, API Testing, Database Management (MongoDB, Oracle), Microsoft Office, Agile project management, Scrum, Jira, Git/GitHub, Eclipse IDE, SDLC, STLC

• Soft Skills Team Player, Bias for action, Results-Driven, Detail-Oriented WORK EXPERIENCE

Tata Consultancy Services, Bangalore, Karnataka, India Assistant System Engineer October 2015 – September 2017

• Initial Learning Program (ILP) Training

• Took three months training in Asp.Net, learning the core concepts of C# and factory pattern.

• Adjudged Best Performer in the Learners group.

• Awarded with the opportunity to work for TCS Innovative Lab.

• Worked as the Team Lead for a mini project in the learning program. Tata Consultancy Services, Bangalore, Karnataka, India System Engineer October 2017 – September 2019

#Project 1: British Telecommunications (BT)

• Developing the Automation Code, based on the client requirement for every release using JAVA and Selenium Framework.

• Planning, scheduling, and tracking defects in JIRA with the concerned team as per the project process to progress on the work and meeting the objectives before the deadlines.

• Collect the evidence, examine the records for compliance as per the testing strategies to roll out the abnormal occurrences.

• Execution of plan, recordings and report outcomes and timely submission of the same.

• Constantly brainstorming ideas to leverage the automation process and decreased 90% manual intervention for testing, by creating reusable automation frameworks.

• Used Jenkins to achieve Continuous Integration and Continuous Delivery, ran Background jobs, and analyzed the pass or fail criteria in QA, UAT, Pre-Production and Production Environments as well as analyzed nightly Regression tests run.

• Used Git and GitHub for maintaining version control. I also integrated GitHub with Jenkins to run the latest version of Test Suites.

• Setting up calls and meetings with the concerned teams to resolve the captured issues at the earliest and ensure on time delivery of a particular product.

• Performed functional testing, Regression Testing, System Testing, Usability Testing, Multi-Browser Testing, Compatibility testing.

• Train Fresher’s by providing functional KT’s and conduct reverse KT’s. Tata Consultancy Services, Bangalore, Karnataka, India IT Analyst October 2019 – December 2021

#Project 2: Thomson Reuters (TR)

• Managed and mentored a team of 4 peers (QA resources); provided the managerial and technical leadership of team.

• Working collaboratively with QA manager, project managers, technical leads, product owners, business analysts and subject matter experts (international stakeholders) to plan (Sprint planning, grooming and retrospective calls) and execute automated tests.

Raksha Kandgal Rudrappa

1445 Fruitdale Ave, #329, San Jose, CA - 95128 adw1hz@r.postjobfree.com 470-***-**** linkedin.com/in/raksha-kr-074199146

• Facilitating end-to-end project management tasks for every testing stage of the project to ensure delivery of all functionalities within established SLAs.

• Demonstrate the functionalities (Sprint Review) to Project PO and BA at the end of every sprint and every product release.

• Served as first point of contact to Product Management, Project Development Leads and Quality Assurance Manager to create Road Maps and project schedules. Organized number of meetings and training sessions onsite.

• Conduct Test Plan Review meetings with business and do changes as suggested.

• Documenting test project status reports and metrics and provide daily, weekly and monthly status to the upper management.

• Worked as an integral part of a team that established procedures, guidelines, and standards that were instrumental in successfully releasing critical features packages for user management portfolio.

• Implemented the transition of entire automation code from selenium to WORKSOFT tool, trained the peers in the same, achieved 90%+ test pass rate and met performance goals. ACHIEVEMENTS

• Certificate of Appreciation from British Telecom (Client) for demonstrating success rate of automation test suite.

• On-The-Spot Award for outstanding performance in the team (BT).

• Star Team Award for exceptional teamwork in business (BT).

• Best Anchor, Rejoice Tata Consultancy Services.

• Best Team Award for End-to-End support (TR).

• Honored with spot award from Project PO and BA for taking ownership in critical deliverables under user management capability and driving agile scrum ceremonies smoothly (TR).

• Merit certificate in Centre for Human Resource development (CHRD) competitive exam.

• Topped National Scholarship Exam from National Institute of Career Education (NICE) received a free education scholarship for secondary school.

PERSONAL AND ACADEMIC PROJECTS

• A System for Long-Distance Robotic Heart Surgery Developing a system from systems engineering perspective to understand the overall system depicting the lifecycle model, system hierarchy, context diagrams, system boundaries, verification metrics, trade study, project risks etc.

• Designing a B2C business model. Building a website which helps consumers to invest more in farming/agriculture with zero fraudulence, ensuring legitimacy, making it a trustworthy platform for consumers to create farm assets and promote farming business. Designed this MVP minimum viable product with a business plan best suited for the marketplace by conducting extensive user research, product audit, competitive analysis, defining personas, understanding market dynamics, addressing pain points to gain traction.

• Working with a Startup known as “MissedFits” for Software Product Management class project. Conducting problem research and user interviews, Competitor Analysis, Marketing strategies, understanding legal strategies, closing sales, fundraising activities and build roadmap by supporting the operations.

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