Safety Specialist Customer Service

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Nina Gabriel, MSN, RNC-NIC

**** ****** ******* *****. *****: ***********@*****.***

Killeen, TX 76549. Social media: www.https:/Linked/in/NiMo109Gabriel Mobile: 254-***-****

Experienced RN with MSN emphasis on Nursing Management and Executive Leadership.

Engagement with an organization who have a proven record as an industry leader in providing high-quality care, demonstrates a commitment to eliminate health disparities through initiatives to improve access to care, and a diverse and inclusive work environment.

Analytical and strategic in the evaluation of both system and people processes, development of effective solutions as a mid-level administrator.

Innovative with agility to work independently and in a team. Meet project timelines for short and long-term goals and initiatives.

Opportunity for continued growth and development as a professional nurse in health-care administration. Areas of passion include NICU Level III, Patient Safety Specialist, and Quality Improvement/Performance Improvement (QI/PI).

Personal and professional integrity, self-motivated, committed to creating an environment for clear, consistent and transparent communication. Excels in a fast-paced environment.

Professional Experience

Clinical Performance Nurse, FTE

Sound Physicians January 2023-Hospitalist medical providers. AdventHealth Central Texas

(AH-CT) is a valued healthcare provider with Central Texas Medical Center (CTMC), a member of the Adventist Health System

AdventHealth Central Texas - Killeen, TX. Operational bed capacity: 178 beds

Clinical Performance Nurse (CPN) is a non-clinical role working closely with Hospitalist providers and Care Management department. The role of the CPN is adaptive with goals aligned with our partners to facilitate a multidisciplinary environment for communication and delivery of exceptional health care to our servicing community. Through collaborative communication, coordination with multidisciplinary services lines, and proactive attention to identified trends in challenges to patient care delivery and potential to impact expected hospitalization and discharge associated with patients (DRG).

Through observation, information intake and identification of trends in challenges for timely discharge, proactive preparation for anticipated services need evaluated by Care management department in coordination for authorization and acceptance for home health, durable medical equipment (DME), short-term nursing facility (SNF), long-term care (LTC), and in-patient rehabilitation (IPR).

Develop actionable plans to address challenges in timely discharges for patient cared for by hospitalist medical group. Evaluation of impact of action plans for desired results and of patients care from point of entry to discharge with collaborative communication with 2

patients medical team to include: patients nurse, Hospitalist, consulted speciality care provides, Care Management Department including case management, nurse navigator, social workers, and patient’s nurse.

Nurse Supervisor, FTE

Department of Nursing/Directorate of Nursing Services from August 2022 to September 2022 Walter Reed National Medical Center (WRNMMC) - Bethesda, MD Operational bed capacity: 244, currently limited to an Operational capacity of 122.

As a house supervisor responsible for collaboration and coordinate bed management for patient admission for continued care for routine, urgent and emergent healthcare delivery.

Oversight of facility staffing for inpatient units during hours inpatient nurse managers and/or department directors not directly available for staffing decisions impacting patient care delivery.

Customer service liaison for communication with patients, their support person(s) and medical team

Career Transition/Break: April 2021 – July 2022

Registered Nurse (RN) FTE – Internship 6-weeks, CRDAMC – Fort Hood, TX Surgical Processing Department from February 2021- April 2021

Review patient medical records for completion of information for scheduled surgery

Instructions and review at pre-op appointment for operate consents, doctor’s orders, laboratory testing/results and patient escort day of surgery

Modalities used for patient intake are face-to-face, telephonic or virtual visit. Nurse Manager Neonatal ICU – Level III

CRDAMC – Fort Hood, TX from March 2020 - January 2021

Day-to-day operations 12-bed single patient Level III Neonatal ICU, service population infants born equal to or greater than 28-weeks gestational age

Direct report 15 FTEs; 13 RNs, 1 LVN/LPN, 2 unit support clerks

Hiring manager for NICU. Responsible for employee performance review and evaluation, on-boarding for in-coming staff to NICU

Review and revise policies and standards of care to ensure consistency in applied evidence-based practice (EBP). Reinforce expectations clinical nursing practice is supported by validated and current EBP to promote high-quality patient care delivery.

Initiation of QI/PI initiatives in accordance with identified measures, data analysis, workflow within NICU impacting performance of nurse, medical providers and patient care.

Facilitate a collaborative environment for multidisciplinary teamwork across service lines I. Support of a robust patient and family-centered care setting. 3

Meet hospital standards and regulatory compliance for occupational/hospital health and safety, equal employment opportunity, and the Joint Commission (TJC) National patient safety goals (NPSG).

Patient care guidance supported through EBP from AWHONN, NANN, and AAP

Fiscal responsibility for NICU budget, capitol spending and education and on-going training.

Registered Nurse (RN) – NICU Level III

Carl R. Darnall Army Medical Center (CRDAMC) - Fort Hood, TX June 2015 – March 2020

Direct patient care demographics 26-weeks gestational age to term infants

Operational bed capacity 12

Shift Supervisor (Charge Nurse)

RN Lead high-risk delivery response team

SME for education and training as preceptor, mentor, and coach

NICU staff scheduling for 3 year’s

Education: presenter for annual Medical Surgical and Pediatrics skills week for pediatric assessment, procedural restraints use, treatment for hyperbilirubenimia

(facility/department policy/SOC) for parent education, lab, and equipment set-up Registered Nurse (RN) – NICU Level III

Baylor Scott & White – Temple, TX

August 2012 – December 2017

Clinical patient care delivery for patient demographic 23 weeks gestational age to term infants

Operational bed capacity 70+

Surgical experience with gastroschisis and assistance with bedside silo placement and reduction of defect by surgical provider, PDA ligation, tracheotomy, gastrostomy, ostomy, laser eye surgery for ROP intervention/correction, orthopedic and cast management, and circumcising

RN team leader, preceptor, mentor, and coach

Lactation counselor for NICU mother. Educator presenter for nurse residency didactics classroom for benefits of human milk feedings, nurse role in supporting mother informed decision for initiation, maintain pumping efforts and cessation of pumping.

Active unit committee for PICC line, nursing practice standards at unit level and in shared governance.

Northside Hospital Atlanta, NICU Level III from August 2012 - July 2014 Registered Nurse (RN), FTE, Atlanta, GA

NICU operational bed capacity 110, average census 80+ Piedmont Hospital-Fayette, NICU Level III from June 2011 - November 2011 Registered Nurse (RN), per diem (PRN), Fayetteville, GA

NICU operational bed capacity 8-10 beds

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Baylor Scott & White Hospital,NICU Level III from July 2006 - January 2011 Registered Nurse (RN), FTE, Temple, TX

Academic Education

Master of Science in Nursing (MSN) Nursing Management and Executive Leadership

(NMEL) August 2018 - Sacred Heart University Fairfield, CT Bachelor of Science in Nursing (BSN)

June 2014 - South University Savannah, GA

Associate Degree in Nursing (ADN)

May 2004 - Central Texas College Killeen, TX

Licensure and Certifications

Registered Nurse (RN), Texas - Compact, unencumbered- January 2025 Certified Neonatal Intensive Care (C-NIC) July 2023 American Heart Association Healthcare Provider BLS, February 2024 Training MTF Leadership Course:

Clinical Officer in Charge/Non Commissioned Officer in Charge (CNOIC/NCOIC) October 2020. Civilian equivalent to mid to junior level leadership in support of professional development.

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