Program Analyst Executive Assistant
Resume:
ANDREA Y. HART, MS
Sandy Spring, MD ***** 301-***-**** **********@*****.***
CHIEF OF STAFF
Administration Strategic Leadership Project Management and Execution
Accomplished professional with 20+ years of comprehensive executive level management and administrative experience in academia, the public and private sector environments. Exceptionally skilled in strategic planning and implementation. Superior communication talents with the proven aptitude to build and lead highly efficient teams. Data driven and results oriented with the capacity to organize and align strategic priorities. Exceptional fiscal planning and management. Ability to partner and lead cross-functional senior-management departments and to rapidly assess and revise strategies to ensure continued progress towards organizational goals. Eager to undertake new or unique opportunities and build/maintain productive relationships within diverse environments.
AREAS OF EXPERTISE
C-Suite Leadership and Management Organizational Development / Change Management
Proactive Leader and Mentor Strategic Planning and Implementation Board Management / Development
Policy Development and Implementation Diversity, Equity, Inclusion and Accessibility Lead
Human Capital Performance and Accountability Strategic Fundraising and Donor Development
Project Lifecycle Management Data Analysis / Assessment Budget Management, Cost Containment
Review of all Project ROI’s Manage multi-level Communication Establish and Manage Workflow Processes
Large and Small Event Management / Fundraising Mediation, Complaint Investigation and Adjudication
Career Development and Mentoring
EXPERIENCE
Assistant to the Chief Executive Officer October 2018-November 2022
Accenture, Arlington, VA
Develop strategy for complex schedule management to meet corporate goals and initiatives for the Chief Executive Officer of Accenture North America, who while under my tenure was named the Chief Executive Officer of the multi-billion-dollar corporation.
Managed daily planning of the extensive schedule and client meetings worldwide and served as liaison to Board of Directors.
Coordinated with team on investor relations, earnings and the management of human capital and implemented business efficiencies to foster the effectiveness of the team.
Conducted research related to clients and business opportunities as well as research on fortune 500 corporations and leadership.
Developed and delivered presentations focused on DEIAB. Managed the planning and logistics for the Global Management Committee comprised of the senior leadership team.
Mentored, managed and coached interns and analysts through corporate community outreach programs and consult on organizational leadership and effectiveness.
Chief Administrator /Chief of Staff to the Board of Regents February 2015 – November 2018
Morgan State University, Baltimore, MD Consultant November 2018-June 2019
Provided executive leadership and management to the Board Chairman and the 14 Regents in their governance and policy-making roles for the university. Served as the liaison between the Board and the University's President senior administration and other constituencies.
Managed the quarterly agenda and docket process for full Board and committee meetings, staffed all Board standing and special committees to include strategic leadership and direction and advice on industry best practices with regard to compensation and athletics.
Developed university policy review process and management system. Documented official Board actions and decisions, coordinated open forums, and responded to public inquiries.
Provided executive level administrative leadership and management and acted as intermediary for Regents and executives, interacting with university officials, parents, students, external constituents / staff.
Developed and managed annual budget and forecasting and provided information requiring comprehensive knowledge of institutional policies, procedures, and special issues to include NCAA policies and regulations associated with intercollegiate athletics, successful academic progress / eligibility structures-keeping abreast of changes in rules and governance in athletics. Managed / executed events / commencement activities.
Mentored student regents and coordinated support staff for greater collaboration and efficiency between Board and university operations. Managed commencement activities associated with the Regents, the commencement speakers, the honorary degree recipients and other dignitaries.
ANDREA Y. HART PAGE 2
Senior Leadership Consultant January 2014 – February 2015
Montgomery County Public Schools, Rockville, MD
Served as a consultant on the development of In-School Intervention (ISI) programs curriculum to decrease the incident of suspension of students while creating opportunities for behavioral intervention and values and character development.
Developed individual student learning plans and strategies. Triaged management of problematic functional areas. Implemented program at Benjamin Banneker Middle School. Served as on-site liaison and instructor. Process implemented at numerous schools throughout Montgomery County.
Vice President of External Relations, Office of the President January 2013 – May 2013
University of Maryland Global Campus, College Park, MD
Served as the administrator and strategist to major University Boards to include the Cybersecurity Think Tank, the Board of Visitors, the Board of Regents and the Art Advisory Board.
Conducted strategic planning and management of the University’s boards to align with university priorities and for developing Strategic alliances.
Staffed State of Maryland’s Cybersecurity Committee and served as the lead consultant on major university initiatives such as world-wide commencements, scholarship and fundraising galas and other internal and external events with high visability.
Liaison to government and political officials at the State and Federal levels and member of accreditation team.
Vice President and Chief of Staff, Office of the President July 2010 – January 2013
University of Maryland Global Campus, College Park, MD
Served as a member of the President’s Senior leadership team. Provided leadership and oversight to the President’s office. Directed the day-to-day effective operations of the President’s office and the team.
Developed policies and standard operating procedures for the President’s office. Worked collaboratively with the President’s cabinet, Deans and other university administrators. Co-Chaired the university’s worldwide commencement committee and coordinated the stateside ceremonies.
Conducted research and coordinated with writers on presidential speeches and presentations along with unified organizational messaging. Developed new performance metrics and plans for the senior leadership for strategic accountabilities that tracked directly to organization goals and performance.
Staffed the Board of Visitor’s development committee. Served as secretary to the Board of Visitors. Managed the interface with the Art Advisory Board. Worked with Board chairs on strategic planning to align their goals with organizational goals.
Managed direct reports from the following departments of over 75 staff to include: Arts Program, University Events, Center for Diversity, Inclusion and Accessibility, Office of Institutional Resolution and the President’s Offices. Staffed the university’s Cyber Security Think Tank comprised of National leaders and pioneers in the cyber s arena.
Developed and chaired the institutions Behavioral Assessment Review Team (BART) and established associated policies and emergency procedures. Developed communication plan for faculty and staff when dealing with individuals in distress.
Served and the university representative on the University System of Maryland Child Abuse Task Force. Member of the President’s Executive Committee and Cabinet.
Senior Executive Assistant to the President, Office of the President July 2007 – July 2010
University of Maryland Global Campus, College Park, MD
Managed the day-to-day operations and oversight to the President’s office and the staff. Developed policies and standard operating procedures for the office. Developed budgets and forecasts to determine appropriate resource allocations for Executive Departments.
Researched and prepared speeches, talking points, briefing materials and presentations for the President. Managed the staff that efficiently coordinated the President’s National and International keynote and panel presentations and travel.
Established and Chaired the university’s worldwide commencement committee and coordinated the stateside ceremonies. Served as liaison to Board of Regents. Coordinated the university’s honorary degree process. Staffed the Board of Visitors.
Established formal process for identifying and recruiting Board members. Coordinated with University System of Maryland’s Chancellor’s office on system-wide meetings and events held at UMUC. Served as the university liaison to the Chancellor’s office.
Coordinated the President’s 5-year review process. Chaired the President’s Task Force on the worldwide student experience charged with evolving the institution to focus on student’s first. Co-chaired the strategic planning process to include mission development, vision, values and short / long-term goals.
Managed the university events department and chaired the president’s Inaugural, 60th Anniversary featuring Colin Powell and the Cyber Security scholarship galas. Served as senior advisor to the president.
Chaired the search committees for key university leadership positions to include the Vice President of Human Resources, the Vice President of Institutional Advancement and the Vice President of Strategy and Business Development. Performed other duties as assigned.
Special Assistant/Chief of Staff to the Provost, Office of the Provost February 2004-July 2007
University of Maryland Global Campus, College Park, MD
Served as the Provost’s liaison with the academic departments. Developed tracking system for escalated student issues. Researched and analyzed student issues and made recommendations on the adjudication of the issues.
Chaired the student code of conduct committee and managed the process to include the hearings, investigation and adjudication related to academic, ethical and disciplinary matters.
Revised and established policies and procedures to respond to the changing educational environment. Managed the day-to-day operations and administrative staff of the Provost office.
Developed and deploy curriculum and courses. Served as advisor to the provost on confidential matters as a liaison with students, faculty, staff and parents, as well as other work with matters related to the academic departments. Coordinated performance development process for the Provost’s direct reports.
Represented the Provost office on the stateside commencement committee. Managed the Academic Advisory Council. Coordinated and managed the budget process for the Academic Departments. Managed Provost Office Foundation accounts. Represented the Provost on special committees and special projects.
Developed talking points, speeches and briefing materials. Served as Special assistant to the President during Provost’s tenure as Acting President. Performed other duties as assigned.
Director, Alumni Relations, Office of Institutional Advancement June 2000-February 2004
University of Maryland University, College Park, MD
Managed and lead the day-to-day operations of the Alumni Relations Office. Developed strategic goals and objectives to align with the University goals and mission. Served as the liaison between the UMUC Alumni Association Board of Director’s and the University.
Developed and implemented outreach programs for alumni. Served as administrator and managed the activities of the Alumni Association Board, to include member nomination and selection of Board members as well as program development and implementation.
Coordinated all alumni events and activities. Lead advancement and development staff on fundraising programs and initiatives. Identified and secured relationships with affinity partners to enhance alumni benefits and services.
Increased communication with alumni through traditional and web-based vehicles. Coordinated with University departments on initiatives involving the Alumni Board and the Association.
Collaborated with University System of Maryland (USM) alumni departments on new and existing programs. Served as managing editor of the alumni publication, The Achiever Magazine
ADDITIONAL RELEVANT EXPERIENCE
Associate Vice President of Administration
Houston Associates, Inc., Arlington, VA (Federal IT Consulting Firm)
Managed the day-to-day operations and staff of the division which included management and oversight of the human resources, facilities, contract administration, information resources technology, publications and security departments. Developed standard operating procedures and budget for all departments and coordinated division activities. Acted as the liaison between the corporate administrative and program operations divisions. Negotiated corporate contracts and leases and secured vendor agreements. Served as administrator of corporate policy board and managed policy development and implementation process. Served as Acting Vice President in the absence of the division vice president. Served as editor of the corporate newsletter, The HAI Gateway.
Chief of Staff-Executive Administrator, Executive Offices
Houston Associates, Inc., Arlington, VA (Federal IT Consulting Firm)
The HAI Gateway.
Director, Management Services Division
Director, Conference & Event Services Division
Technical Program Analyst (NIH)
R.O.W. Sciences, Inc., Rockville, MD
Management Analyst (NIH)
R.O.W. Sciences, Inc., Rockville, MD
Program Analyst, Office of Animal Care and Use, Office of the Director, NIH
National Institutes Health (NIH), Bethesda, MD
EDUCATION TRAINING CERTIFICATIONS
MS in I/O Psychology, Organizational Development, University of Maryland Baltimore County (UMBC)
BS in Business Management, University of Maryland University College
Biology and Public Health Administration, Virginia Polytechnic Institute and State University
National Leadership Institute-Executive Management Training & Coaching
Certified Mediator and Ombudsman, State of Maryland
PROFESSIONAL AFFILIATIONS
Maryland Mediation and Conflict Resolution Officials (MACRO) Association of Governing Boards (AGB)
Society of Industrial and Organizational Psychologists (SIOP) National Association of Student Affairs Professionals (NASPA) Association of College / University Policy Administrators (ACUPA) National Association of Behavioral Intervention Team Administrators (NaBITA) North American Association of Commencement Officials (NAACO)
ACTIVITIES
Executive Board Member, Alpha Kappa Alpha Sorority, Incorporated, Theta Omega Omega Chapter, Montgomery County, Maryland, Present Graduate Advisor, The George Washington University, Present
Board Member and Chair, Diversity, Equity, Inclusion and Accessibility Task Force, Sandy Spring Museum, Present Community Outreach and Development Programs Trainer, Malcolm Baldridge Quality Excellence Program, Montgomery County Public Schools President, Blake High School, PTSA (2003-2004), Executive Committee, Blake High School PTSA (2001-2005) Northeast Consortium Representative, Montgomery County Public Schools, Grading and Implementation Committee Montgomery County Public Schools, NAACP Parent’s Council Representative, Blake High School (2002-2004), Sherwood Elementary School (1998-2003)
PROFICIENCIES
Microsoft Suite to include Word, Excel, PowerPoint, Teams, Zoom, Canva
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