Claudia Gonzalez

931-***-**** adw1fd@r.postjobfree.com Lewisburg, TN 37091

SUMMARY

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule and personnel management. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. SKILLS

Supervisor Skills Training

Decision Making

Fast Learner

Cash Drawer Management

Cleaning and Sanitizing

Critical Thinking

Meeting Note Taking

Electronic Records Management

Task Prioritization

Quality Control

Reporting and Documentation

Data Entry

Inventory Stocking

Staff Leadership

Workshops and Conferences

On-the-Job Training

Management Staff Collaboration

Detail-Oriented

Relationship Building

Testing Procedures

Customer Service

New Hire Training

Product and Service Knowledge

Supply Inventory Control

Professional and Courteous

Verbal and Written Communication

Strong Organizational Skills

Meticulous Attention to Detail

Confidentiality and Data Protection

Multitasking and Time Management

Judgment and Decision Making

Ease with Computers and Technology

Spreadsheet Tracking

Document Sorting

Inventory Management

Bilingual in Spanish and English

EXPERIENCE

Team Leader Manager, Minth Group, March 2022-March 2023 Lewisburg, TN

Fostered positive employee relationships through communication, training and development coaching.

Oversaw daily workloads and workflow for smooth operations. Motivated team members to consistently achieve or exceed performance expectations. Coached team for success by using corrective action processes. Delegated work assignments and prioritized tasks.

Set goals for performance and deadlines to comply with company plans and vision. Suggested various operational strategies to increase productivity. Analyzed and measured employee performance, taking appropriate disciplinary action or recognition based on work performance.

Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.

Led regular team meetings to communicate current business trends and relevant updates. Initiated training sessions and coached employees to develop effective staff. Reviewed candidate resumes and scheduled and interviewed potential new hires. Analyzed business performance data to identify areas of strength and improve areas of weakness.

Conducted root causes analysis to develop corrective action plans. Designed, reproduced and distributed variety of training aids for onboarding team members. Supported HR staff with recruiting and retaining high-performing talent. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Delegated work to staff, setting priorities and goals. Resolved customer inquiries and complaints requiring management-level escalation. Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Planned and led team meetings to review business results and communicate new and ongoing priorities.

Mediated conflicts between employees and facilitated effective resolutions to disputes. Assigned work and monitored performance of project personnel. Reviewed completed work to verify consistency, quality and conformance. Organized team activities to build camaraderie and foster pleasant workplace culture. Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

Recruited and trained new employees to meet job requirements. Evaluated individual and team business performance and identified opportunities for improvement.

Interviewed prospective employees and provided input to HR on hiring decisions. Analyzed business performance data and forecasted business results for upper management. Produced thorough, accurate and timely reports of project activities. Proposed or approved modifications to project plans. Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.

Partnered with upper management and HR to identify effective resolutions for employee relations issues.

Machine Operator, Baron, October 2021-March 2022

Lewisburg, TN

Prepared machine for production processes by equipping with required tools and parts. Documented daily production data and submitted accurate time logs to keep management up-to-date.

Monitored and observed production line to watch for pile-ups and jams. Verified production orders prior to starting set-up. Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.

Organized pallets and secured materials with plastic wrap to prepare for movement to skids. Operated forklift to place finished products on skids and transport to warehouse. Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste. Placed finished products on skids and wrapped and transported to warehouse with forklift. Set up and operated production machinery according to specific standards and protocols of company.

Monitored production line, watching for pile-ups or jams. Helped achieve team goals by rotating production lines and daily duties to meet demand. Produced quality products by palletizing, packaging and assembling finished items. Hand-assembled needed parts with bolts and screws. Separated products according to weight, grade and size of material to produce final product. Measured and graded batches of raw materials to feed into production machinery. Received incoming shipments and reviewed contents against purchase order for accuracy. Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.

Certified Nursing Assistant, Public Partnerships, April 2019-October 2021 Lewisburg, TN

Answered signal lights, bells or intercom systems to determine resident needs. Facilitated activities of daily living, personal hygiene management, feeding and ambulation. Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate. Observed and reported unusual symptoms and changes to charge nurse. Turned and repositioned residents using proper body mechanics to prevent pressure ulcers. Assisted residents with bathing and dressing to promote personal hygiene. Used mobility devices to transport patients.

Helped residents walk with or without self-help devices. Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

Distributed drinking water and nourishment to residents. Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Assisted residents in preparing for activities and social programs. Exhibited compassionate care and communication regarding issues surrounding death and dying.

Managed and maintained patient rooms, shared-living areas and nursing stations. Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

Supported non-ambulatory residents in range of motion exercises. Documented activities and recorded information in EMR system. Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.

Certified Nursing Assistant, NHC Oakwood, November 2017-February 2019 Lewisburg, TN

Answered signal lights, bells or intercom systems to determine resident needs. Facilitated activities of daily living, personal hygiene management, feeding and ambulation. Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate. Observed and reported unusual symptoms and changes to charge nurse. Turned and repositioned residents using proper body mechanics to prevent pressure ulcers. Assisted residents with bathing and dressing to promote personal hygiene. Used mobility devices to transport patients.

Helped residents walk with or without self-help devices. Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

Distributed drinking water and nourishment to residents. Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Assisted residents in preparing for activities and social programs. Exhibited compassionate care and communication regarding issues surrounding death and dying.

Managed and maintained patient rooms, shared-living areas and nursing stations. Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

Supported non-ambulatory residents in range of motion exercises. Documented activities and recorded information in EMR system. Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.

Certified Nursing Assistant, Life Care Center, June 2017-October 2018 Columbia, TN

Answered signal lights, bells or intercom systems to determine resident needs. Facilitated activities of daily living, personal hygiene management, feeding and ambulation. Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate. Observed and reported unusual symptoms and changes to charge nurse. Turned and repositioned residents using proper body mechanics to prevent pressure ulcers. Assisted residents with bathing and dressing to promote personal hygiene. Used mobility devices to transport patients.

Helped residents walk with or without self-help devices. Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

Distributed drinking water and nourishment to residents. Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Assisted residents in preparing for activities and social programs. Exhibited compassionate care and communication regarding issues surrounding death and dying.

Managed and maintained patient rooms, shared-living areas and nursing stations. Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Certified Nursing Assistant, NHC Lewisburg, November 2009-August 2018 Lewisburg, TN

Answered signal lights, bells or intercom systems to determine resident needs. Facilitated activities of daily living, personal hygiene management, feeding and ambulation. Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate. Observed and reported unusual symptoms and changes to charge nurse. Turned and repositioned residents using proper body mechanics to prevent pressure ulcers. Assisted residents with bathing and dressing to promote personal hygiene. Used mobility devices to transport patients.

Helped residents walk with or without self-help devices. Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

Distributed drinking water and nourishment to residents. Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Assisted residents in preparing for activities and social programs. Exhibited compassionate care and communication regarding issues surrounding death and dying.

Manager's Assistant, Advanced Auto Parts, February 2006-February 2009 Lewisburg, TN

Assigned tasks to associates to fit skill level and maximize team performance. Restocked office supplies daily and troubleshot problems with equipment to keep operations on-track.

Maintained records through timely updates to employee and other files. Helped increase company profitability through customer relationship development, community involvement and marketing campaigns.

Utilized company reports to analyze sales, gross profit and inventory activity. Conducted inside training sessions to educate employees on products and company policies. Read and analyzed incoming memos, submissions and reports to determine significance and plan distribution.

Organized schedules, workflows and shift coverage to meet expected business demands. Delegated daily tasks to team members to optimize group productivity. Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies. Completed inventory audits to identify losses and project demand. Coached team members and delivered constructive feedback to promote better productivity and build confidence.

Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.

Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.

Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.

Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.

Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.

Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies. Led employee performance evaluations and rewarded top performers to retain quality personnel.

EDUCATION AND TRAINING

High School Diploma

Van Nuys Senior High School, Van Nuys CA August 2000

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