Melissa VanMeter

EXCELLENT CUSTOMER INTERACTION

Cumberland, MD 21502

adw1es@r.postjobfree.com

240-***-****

Customer Service is one of my best skills. I also have several years experience money handling, cashier duties, food handling, front desk reception area and duties. I am a fast learner and hard worker who works well with others.

Authorized to work in the US for any employer

Work Experience

Housekeeper

Railey vacation homes - Oakland, MD

May 2020 to November 2020

Cleaning vacation rentals during the peak season.

Front Desk Receptionist

Hampton Inn - Frostburg, MD

October 2018 to January 2019

• Supervised front office reception and administration duties while arranging reservations for guests

• Organized and distributed mail efficiently each day • Planned meetings and travel reservations for executive staff members

Customer Service Representative

Weis Markets - Frostburg, MD

January 2018 to October 2018

• Managed health and beauty department of store • Scheduled weekly purchases for all items it necessary departments • Organized products throughout various departments Receptionist/Office Assistant

Coldwell Banker Real Estate Services - Cumberland, MD June 2015 to October 2017

• Organized files and making copies for company records • Managed inventory of homes listed for sale • Scheduled agent meetings and appraisals • Attending to general office duties daily and greeting clients

• Making calls on behalf of the company and to potential clientele Customer Service Attendant

Creation Laundry - Cumberland, MD

October 2015 to September 2017

• Completed daily duties including client's laundry, cleaning machines and store before closing • Managed cash room and counted/deposited money daily Education

High School Diploma

Brooke High School - Follansbee, WV

August 1986 to May 1990

Skills

• Customer service (10+ years)

• Receptionist (3 years)

• Retail sales (10+ years)

• Scheduling (3 years)

• Organizational Skills (5 years)

• Management (3 years)

• Customer Service Skills (10+ years)

• Clerical (5 years)

• Billing (2 years)

• Inventory (5 years)

• Phone etiquette (10+ years)

• Typing (1 year)

• Commercial Cleaning (5 years)

• Cleaning (10+ years)

• Event Planning (2 years)

• Laundry (5 years)

• Cash Handling (10+ years)

• Filing (5 years)

Assessments

Verbal Communication — Proficient

January 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient

Proficiency with Microsoft Office: Mail & Calendar (Mac) — Proficient January 2019

Measures a candidate’s proficiency in using Microsoft Office Mail and Calendar tools to manage their workload.

Full results: Proficient

Scheduling Skills — Proficient

January 2019

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Proficient

Intermediate Word Processing Proficiency with Microsoft Word — Familiar January 2019

Measures a candidate's knowledge of intermediate Microsoft Word techniques including the use of formatting, Track Changes, and Comments.

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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