Service Representative Customer
Resume:
Melissa VanMeter
EXCELLENT CUSTOMER INTERACTION
Cumberland, MD 21502
**********@*****.***
Customer Service is one of my best skills. I also have several years experience money handling, cashier duties, food handling, front desk reception area and duties. I am a fast learner and hard worker who works well with others.
Authorized to work in the US for any employer
Work Experience
Housekeeper
Railey vacation homes - Oakland, MD
May 2020 to November 2020
Cleaning vacation rentals during the peak season.
Front Desk Receptionist
Hampton Inn - Frostburg, MD
October 2018 to January 2019
• Supervised front office reception and administration duties while arranging reservations for guests
• Organized and distributed mail efficiently each day • Planned meetings and travel reservations for executive staff members
Customer Service Representative
Weis Markets - Frostburg, MD
January 2018 to October 2018
• Managed health and beauty department of store • Scheduled weekly purchases for all items it necessary departments • Organized products throughout various departments Receptionist/Office Assistant
Coldwell Banker Real Estate Services - Cumberland, MD June 2015 to October 2017
• Organized files and making copies for company records • Managed inventory of homes listed for sale • Scheduled agent meetings and appraisals • Attending to general office duties daily and greeting clients
• Making calls on behalf of the company and to potential clientele Customer Service Attendant
Creation Laundry - Cumberland, MD
October 2015 to September 2017
• Completed daily duties including client's laundry, cleaning machines and store before closing • Managed cash room and counted/deposited money daily Education
High School Diploma
Brooke High School - Follansbee, WV
August 1986 to May 1990
Skills
• Customer service (10+ years)
• Receptionist (3 years)
• Retail sales (10+ years)
• Scheduling (3 years)
• Organizational Skills (5 years)
• Management (3 years)
• Customer Service Skills (10+ years)
• Clerical (5 years)
• Billing (2 years)
• Inventory (5 years)
• Phone etiquette (10+ years)
• Typing (1 year)
• Commercial Cleaning (5 years)
• Cleaning (10+ years)
• Event Planning (2 years)
• Laundry (5 years)
• Cash Handling (10+ years)
• Filing (5 years)
Assessments
Verbal Communication — Proficient
January 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient
Proficiency with Microsoft Office: Mail & Calendar (Mac) — Proficient January 2019
Measures a candidate’s proficiency in using Microsoft Office Mail and Calendar tools to manage their workload.
Full results: Proficient
Scheduling Skills — Proficient
January 2019
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
Full results: Proficient
Intermediate Word Processing Proficiency with Microsoft Word — Familiar January 2019
Measures a candidate's knowledge of intermediate Microsoft Word techniques including the use of formatting, Track Changes, and Comments.
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate