Medical Receptionist Access Specialist
Resume:
Yolanda Keys
Philadelphia, PA *****
*************@*****.***
To obtain a job within my chosen field that will challenge me and allow me to use my education, skills, and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement.
Authorized to work in the US for any employer
Work Experience
Patient Access Specialist
Main Line Health - Newtown, PA
April 2022 to Present
• Schedule patient appointments or tests/procedures by interpreting physician orders, by patient need, or by established protocols. Provide patient with instructions or preparation for the test/procedure
• Answers phone calls promptly and courteously. Directs calls appropriately for patient assistance
• Processes multi-channel messages related to patient and/or physician requests regarding: appointments, referrals, prescriptions, and complaints Universal Banker
Philadelphia Federal Credit Union - Philadelphia, PA September 2020 to January 2022
• Performs member transactions including but not limited to: deposits, withdrawals, loan payments, certificate transactions, transfers, account maintenance, card requests and assistance with technological services.
• Assist members to open new accounts and advise potential members of credit union membership requirements
• Greet members and guests to the credit union in a professional manner while providing general information, resolving member inquiries and cross selling products and services. Medical Receptionist
Northeast Treatment Center - Philadelphia, PA
November 2018 to September 2020
• Responsible for the Intake referral process, including tracking all referrals and scheduling.
• Scan and upload documents in the electronic medical records
• Run insurance checks (EVS) bi-monthly
• Collect co pays
Cashier
Aramark- PA Convention Center - Philadelphia, PA
October 2016 to March 2020
* Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
* Operated a POS system to itemize and complete customer purchases.
* Set up concession stand for operation, obtained cash bank, and stocked the service bar. Cashier
IKEA - Conshohocken, PA
May 2014 to August 2016
• Provided courteous, and attentive customer service to increase store sales.
• Responsible for cash handling and bagging with speed and accuracy.
• Worked in various departments to keep store running optimally. Education
Associates in Business Administration
Strayer University - Springfield, PA
Present
Speech and Communication, Sociology, and Psychology Shippensburg University - Shippensburg, PA
2015 to 2016
High school diploma
New Media Technology Charter School - Philadelphia, PA 2011 to 2015
Skills
• Microsoft Office Suite (PowerPoint, Excel, PowerPoint)
• Organized
• Quick learner
• Accurate money handling
• Communication skills
• Multi-tasking ability
• Excellent customer service
• Written skills
• Case Management
• EMR Systems
• Medical Records
• Banking
• Loan processing
Contact this candidate