Office Assistant Data Entry

PAULA RICHARDSON

**** ******** ****** ****

Louisburg, NC 27549

Cell: 252-***-****

Email: ****************@*****.***

SUMMARY: Experienced administrative professional with excellent communication skills trained in medical office procedures. Proficient computer technology skills with background in data management. Good understanding of confidentiality and an excellent attention-to-detail. QUALIFICATIONS:

• Computer Technology: MS Office Software Applications 2016

• Computerized Accounting Systems

• Professional, organized and collaborative

• Knowledge of medical office procedures, health insurance and billing

• Good foundation of medical terminology, HIPAA and medical records EDUCATION

Associate in Applied Science Degree, Medical Office Administration, December 2019 Vance-Granville Community College, Henderson, NC

Relevant Courses: Medical Terminology, Medical Insurance & Billing, Keyboarding, Office Procedures, Records Management

Certificate, Notary Public, 1993

Wake Technical Community College

Raleigh, NC

Certificate, Nurses Assistant I, 1992

Thomas Health Care, Inc.

Raleigh, NC

Relevant Courses: Patient Care

Certificate, Word Processing, 1987

Vance-Granville Community

College, Henderson, NC

Relevant Courses: Word Processing

High School Diploma, 1985

Louisburg High School

Louisburg, NC

EXPERIENCE

Innerlogic, PLLC, Raleigh, NC 12/2020 – 01/2023

Medical Office Assistant

• Answered calls from current and/or prospective patients, vendors, medical facilities, or agencies; scheduled patients as needed

• Assisted patients with completion of new patient forms/documents, verified insurance, entered items in database

• Prepared and submitted patient referrals to various specialists and/or facilities

• Processed Release of Information Requests received and forwarded all documents

• Served as Office Manager of 1 of 3 clinics for six months Duke LifePoint Healthcare/Maria Parham Medical Center, Henderson, NC 06/2019 – 12/2020 HIM Specialist

• Prepared, scanned, indexed, and provided quality assessments on charts received from various departments

• Processed Release of Information (ROI) Requests received by mail, fax, or walk-in customers

• Provided coverage for the ROI Specialist during lunch and other times as needed

• Answered and directed incoming calls

Franklin County Schools/Franklinton High School, Franklinton, NC 10/2016 – 05/2019 Data Manager

• Answered and directed calls; greeted and assisted students, staff, and/or visitors

• Processed student enrollments and withdrawals, completed file setup

• Utilized PowerSchool to input and/or update student and staff information

• Processed Transcript requests

• Stored grades, inputted grade changes into Historical grades, printed quarterly report cards

• Ran and approved monthly data reports or other reports as needed

• Created and printed weekly tardy reports, weekly/monthly attendance reports; staff and/or student lists

• Attended regular Data Manager meetings and trainings as needed Clintrax Global, Inc., Raleigh, NC 8/2016-10/2016

Intern

• Accurate data entry in company database by abstracting data from Excel spreadsheets

• Managed quality and integrity of data in company database Kelly Services, Rocky Mount, NC 7/2016-7/2016

Kennametal, Henderson, NC

Office Assistant

• Tracked OSHA data by creating and maintaining Excel spreadsheets

• Created and organized new and current files

Williams Family, Raleigh, NC 10/2015-7/2016

Nanny

• Provided care for two children, ages 7 and 9 months

• Transported children to/from school, activities, and various appointments; helped with homework

• Provided meals, snacks and general housekeeping duties

• Administrative tasks: processed paperwork for Family’s Trucking company such as spreadsheets, and organized and filed timesheets, checks, and invoices

NCDHHS/Public Health/Contracts Division, Raleigh, NC 10/2014-10/2015 Process Assistant IV/Contracts Coordinator

• Reviewed contract budgets for errors and begin correction process

• Created working files; distributed originals to contractors, uploaded executed contract and approval forms in Open Window

• Processed Contract Expenditure Reports for submission to the DHHS Controller’s Office

• Updated DPH database, Open Window, and tracking logs with accurate current information daily

• Secured original contract documents on an annual basis

• Followed up with delinquent contractors within 2 state business days after missed due date

• Created working files for Agreement Addenda, prepared mailings, scanned executed Agreement Addenda and stored on I Drive

• Assisted with Trainings and Training materials, various reports, spreadsheets and other tasks as needed Franklin County Schools/Louisburg High School, Louisburg, NC 4/2013 – 10/2014 Treasurer/Receptionist

• Answered and directed calls; greeted and assisted students and/or visitors

• Utilized PowerSchool (formerly NCWISE) to secure various student information

• Utilized the SPEED and TACS to submit monthly payroll to Human Resources

• Provided support to Principal, Assistant Principals, Teachers and support staff

• Completed monthly Bank Reconciliation

• Processed Purchase Requisitions, Purchase Orders, reimbursement requests and/or checks daily

• Created gate change fund box and payment for officials for athletic events

• Collected funds daily to be deposited

• Ordered supplies for office, school events or programs

• Processed incoming/outgoing USPS and interoffice mail Franklin Granville Vance Smart Start, Henderson, NC 6/2006 – 4/2013 Administrative Assistant/Contracts Coordinator

• Created contracts and contract files for Direct Service Providers (DSPs)

• Provided technical and contractual assistance to the DSPs

• Developed and maintained DSP files and the Smart Start files

• Reviewed monthly Financial Status Reports and requested payment

• Processed budget and/or contract amendments/revisions for DSPs and/or Smart Start

• Assisted the Executive Director with letters, proposals, budgets, and various reports

• Prepared and sent out Board packages for monthly Board meetings; recorded minutes at meetings; arranged and provided refreshments for Board, Staff, and various other meetings

• Maintained mailing lists of Board members, committee members, community agencies, etc.

• Made reservations, travel arrangements for Executive Director and other staff

• Maintained and balanced Petty Cash account in the amount of $150.00

• Secured bids (if needed) on office supplies, equipment, etc. and ordered as needed

• Set up, maintained and serviced all office equipment

• Answered and directed calls, greeted and assisted visitors VOLUNTEER EXPERIENCE

Franklinton High School – Concession 10/2017 – 05/2019

• Worked concession stand during athletic events preparing food

• Received payment at concession or entrance gate and give change to customers Louisburg High School – Concession 9/2013 – 10/2014

• Worked concession stand during athletic events and prepared food

• Received payment at concession and gave change to customers Louisburg Area Bands – Treasurer 9/2008 – 1/2013

• Deposited checks and/or cash

• Wrote checks for band expenses

• Attended monthly meetings and made financial reports

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