Service Representative Transportation Specialist

Objectives

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and to exceed quotas. Reliable and driven, with strong time management and prioritization abilities. Skilled in negotiation, operations management, DOT regulations, Excel, Word, and bilingual.

Experience

Enterprise Holdings O’Hare International Airport Chicago, IL.

January 2007 to Present. (Full time)

Passenger Transportation Specialist

Assistant Team Lead Driver

Provide a safe transportation environment for passengers boarding from airport terminal to rental counter, and returning to airport terminal.

Sears Auto Center Chicago Ridge, IL

July 2004 to December 2006

Automotive Technician

Diagnose, Repair or Replace defective components on customer vehicle.

Preflight Airport Parking O’Hare Schiller Park, Illinois

August 2015 to Present. (Part time)

Passenger Transportation Specialist

Provide a safe transportation environment for passengers boarding from airport terminal to off-site rental office utilizing surface streets, and returning to airport terminal.

Education

Southeastern Illinois College, Harrisburg, IL.

August 1993 to June 1997

General Education Studies

Maintained a 3.0 GPA.

Communication

Summer 1996

Internship at Southern Illinois University Carbondale, IL. Radio and Television at WSIU

On Board Operator for public radio.

Produced and edited radio advertisements, public service announcements, FCC station id.

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