Desk Receptionist Front
Resume:
Kevetta Tolbert
kevettat** @gmail.com
Focused on developing efficient processes using knowledge of recruiting, employee relations and training. Accurate
and detailed with extensive bookkeeping and clerical knowledge. Bringing enthusiasm, positivity, dedication and
exceptional work ethic to a professional setting. Seeking a administrative role with increased responsibility and
advancement in a leadership setting.
Memphis Children Clinic
January 2022 to March 2023
+ Front desk associate
+ Scheduling doctor appointments
+ Checking patience insurance to make sure there updated
+ Inbound and outbound calls
+ Posting past due balances
Account Receivable Clerk
Portfolio Recovery Associates
May 2016 to March 2018
+ Enter customer payments into the system on a daily basis, track all money received and deposited
+ Develop reports to detail aging and past due accounts for senior management
+ Analyze accounts to discover discrepancies and resolve all variances promptly
+ Summarize receivables on a weekly basis, and initiated collections proceedings against accounts past due
more than six months.
Human Resources Generalist
Penmac Staffing
December 2014 to April 2016
+ Wrote employee manual covering company policies, disciplinary procedures, code of conduct, FMLA policy and
benefits information, and created new compensation for client needs
+ Trained 25-member management team on interviewing techniques and best practices, conducting workshops and
coaching sessions that contributed to sound hiring decisions.
+ Reworked new-hire orientation program to include HR information and company resources
+ Direct personnel, training, and labor relations activities
+ Served as a link between management and employees by handling questions, interpreting and administering
contracts and helping solve work related problems to foster positive environment
Front Desk Receptionist
Christ Community Health Center
July 2013 to December 2014
+ Managed the receptionist area, including greeting visitors and helping them feel as comfortable as possible while
waiting to be seen by their doctor.
+ Enter patient demographics, Enters and approves billing, outcomes in cos data in a timely manner
+ Answering phones and scheduling appointments
+ Communications with clinicians, doctors, physical therapists, and nurses regarding progression on correction notes
and surgery blocks
* Collecting, compiling, and entering production, sales, and other business data into computer system
+ Responsible for obtaining complete and accurate demographic and financial information from a variety of sources,
including patient interviews, physician offices and in-house departments. Perform required precertification,
* Credit referral or deposit collection.
Education
High School Diploma
Currently Attend University of Memphis
(Human Resources and Accounting Major)
Skills
Bookkeeping (2 years), Microsoft Excel (3 years), Word (3 years)
Additional Information
Skills: Proficient and certified in Microsoft Office Suite: Excel, Word, and Power Point, Leadership, ability to work in a
high-paced
facility while multi-tasking.
Contact this candidate