Grissell Cotto

Administration, clerical,customer service, client service.

Bronx, NY 10467

adw1ag@r.postjobfree.com

+1-347-***-****

• To obtain a position in a workplace where my skills can be useful and thereby gain more knowledge and experience

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Housing advocate specialist

Breaking Ground - New York, NY

September 2022 to Present

Engage with homeless and offer services such as drop in centers, safe heaven, transport, help into stepping for transitional housing towards permanent housing. Wellness check, code blue and finding encampments where potential clients might need help. Ready NY Consultant

NYC Emergency Management - Brooklyn, NY

September 2022 to Present

As a consultant providing presentation or tabling events informing the community in to getting prepared for an upcoming emergency such as naturals disasters, hurricanes, blackout, snow storms, etc by helping them to write an emergency plan, to go bag and shelter in place. Also giving them resources they need to ensure their safety such as adults and children literature, maps, magnets, pens, etc promoting the app Notify NY where you will be notify about emergencies occurring in the city and it will give you time to prepare.

Outreach Coordinator

Aya Healthcare/ NYCEM - New York, NY

August 2021 to Present

Making presentations English / Spanish about nyc emergency preparedness for natural disasters. Engaging the community into making an Emergency plan. To go bag and how to shelter in place. Tabling at community events to provide information about being prepared in am emergency. Virtual presentation to any organization that needs the information. COVID-19 Screener flow monitor

Aya Healthcare - Manhattan, NY

April 2021 to Present

Support the operations of the city college vaccination hub by ensuring clients had exceptional experience when getting their covid19 vaccines. Assist with screening and checking in clients. Collaborative with other staff and leaders ro come up with solutions to continually improve the site. Conducted outreach to the community by sharing information about covid19 vaccine. Receiving Team Member

Burlington Stores - Yonkers, NY

October 2019 to Present

Precessing merchandise such as kids,mens, sportswear apparel. Also shoes and accessories. Placing sensors and price tags.

Tutor

Gc tutors

September 2006 to June 2019

TUTOR GC TUTORING SERVICES

• Met with students to go over their homework assignments in the applicable subject area

• Provided students with questions about specific topics or subject areas that are giving them trouble or that warrant further exploration

• Review recent homework assignment and test scores

• Employ proven study aides to prepare for upcoming tests and quizzes

• Take notes during tutoring sessions so you can follow up with the student later

• Communicate with parents/guardians about trouble areas or any other issue that requires attention SALES REPRESENTATIVE SUDSY CLEANERS

• Provided customers with expected delivery times

• Routed deliveries throughout daily routine

• Provided clerical services to the company

• Operate or tend washing or dry-cleaning machines to wash or dry-clean industrial or household articles

• Prepped and detailed specific items such as cloth garments (suede, leather, furs, blankets, draperies, linens, rugs, and carpets). Includes spotters and dyers of these articles. HOME HEALTH AIDE PARTNERS IN CARE

• Monitor patient condition by observing physical and mental condition, intake and output, and exercise.

• Provide patients' home with housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands.

• Assists patients by providing personal services, such as, bathing, dressing, and grooming.

• Maintains a safe, secure, and healthy patient environment by following asepsis standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards;

CHILDCARE REPRESENTATIVE ACS DEPARTMENT

• Provided care for children

• Assisted the children with school/homework

• Providing Nutritious Meals

NURSE'S AIDE NORMAN TOWERS

• Provided care and need for elderly patients

• Attended daily activities with patients

• Provides patients with nutritious meals

• Provides patients' home with proper home care needs MERCHANDISER REPRESENTATIVE MARLBORO

• Provided and distributed company products throughout New York Metro Area

• Distributed Marlboro products to 300+ stores throughout NY State

• Provided Production and pricing displays for resellers use

• Introduced "We Card" program, which prohibits resellers from selling to minors 911 OPERATE NYPD

• To cooperate and assist the citizens of NYC

• Receiving calls related to public emergency issues

• Routed calls to Public Safety officials (EMS, FDNY) Education

Associate's in Spanish

BRONX COMMUNITY COLLEGE

Skills

• problem solving

• Typing

• Communications

• Teaching

• Tutoring

• Computer Literacy (10+ years)

• Senior Care (8 years)

• Childcare (10+ years)

• Clerical Experience (8 years)

• Spanish (10+ years)

• Laboratory Experience (3 years)

• English (10+ years)

• Meal Preparation

• Home Care

• Laundry

• Pricing

• Shipping & Receiving

• Special Education

• Inside Sales

• Time Management

• Caregiving

• Multilingual

• Merchandising

• Hospital Experience

• Section 8

• Developmental Disabilities Experience

• Customer service

• Microsoft Office

• Bilingual

• Call center

Assessments

Call Center Customer Service — Completed

October 2019

Applying customer service skills in a call center setting. Full results: Completed

Inside Sales — Completed

October 2019

Actively listening and responding appropriately; performing common sales calculations. Full results: Completed

Early Childhood Development — Highly Proficient

January 2020

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Highly Proficient

Receptionist — Proficient

January 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Special Education — Familiar

February 2020

Teaching students with special education needs.

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

• Bilingual: English and Spanish

• Proficient in Microsoft Office (Word, Excel, Power Point, etc.)

• Computer Literacy

• Customer- relations backgrounds

Contact this candidate