Eligibility Specialist Insurance Agent
Resume:
Maria Gutierrez
San Antonio, TX *****
***********@*****.***
I am seeking an opportunity to assist the San Antonio County families to the best of my abilities. Work Experience
Chaplain
Marketplace Chaplains - San Antonio, TX
August 2022 to Present
Serve the folks in a work environment with support and resources. Follow up and dependability are a must.
Insurance Professional
USAA
October 2020 to Present
· Assist members in servicing and issuing Homeowner, Rental Property and Renters Insurance
Licensed Insurance Agent-Medicare
E-Telequote.com
January 2018 to October 2020
· Active State Health Insurance Licensed
· Excellent verbal and written communication skills
· Motivated and Sales Driven
· Knowledge of the Medicare System
· Strong computer and internet skills
· Ability and capacity to understand various products from multiple carriers and help consumers make the best decision
Eligibility Specialist
State of Michigan
January 2008 to November 2017
· Supported, demonstrate and incorporated Saginaw County Department of Health and Human Services Mission Statement, Vision and diversity goals into my job responsibility.
· Responsible for the strict adherence to all protocols that assisted with the implication of public policy and maintain discretion as required.
· Reviewed applications, interviewed clients to verify information, gathered necessary documents in order to approve or deny programs.
· Maintained compliance to all HIPPA policies.
· Assessed the needs of each person/family and giving them appropriate information and making any referrals and/or contacts to persons/agencies to help them meet their needs.
· Provided all families with information about the expectations and goals of the Michigan Department of Health and Human Services (MDHHS).
· Encouraged and guided families in their efforts to become independent and self-supporting
·
AmeriCorps Vista Volunteer
Michigan State Extension United Way of Saginaw
June 2009 to June 2010
- 6 months
· Planning and organizing 5-7 4-H SPIN (special interest) clubs with volunteers that focus on science, technology, engineering, arts, and math (STEAM) topics and utilize the 4-H SPIN Club guide, planning worksheet, and record of finances
· Recruiting, screening, and training 5-7 volunteers to serve as club leaders, to provide guest programming, or to otherwise support 4-H SPIN Clubs and associated activities Family Service
Midwest Memorial Group
May 2006 to December 2007
· Support family during difficult times when a loved one has passed away by assisting on burial decisions
· Sales including burial plots, headstones and memorials
· Prepare areas for final celebrations of life
· On call during off duty hours
Saginaw Co. ISD Head Start Program August 2004 to May 2006 Family Advocate
· Engage parents in identifying needs and developing intervention plans.
· Assist with recruitment, screening, and enrollment as needed.
· Provide support and crisis intervention with families and children involved with the program.
· Plan and implement activities that teach parents/guardians child development/child management, nutrition education, health education, dental education, mental health education, use of community resources, and adult education.
· Participate in home visits.
· Work in a collaborative effort with agency/community resources to provide wrap around services to families in order to strengthen and enable them to function independently, to improve their capacity to function as a healthy family, or if needed, help find appropriate alternatives for the care of children.
· Keep abreast of local, state, and national legislation and changes that effect component.
· Facilitate parent support groups.
· Work cooperatively as a member of a team with program staff and community resources
· Monitor health, nutrition, mental health, social service, and dental needs for each child; participate in developing plans, providing activities, and ensuring needs are met for each child Work flexible hours to accommodate the needs of the program and clients
· Execute other specific tasks as assigned; some of which are continuing, while others are occasional in nature.
Advantage Coordinator
Sam's Club - Saginaw, MI
February 2005 to August 2007
Promote advantage and college memberships in house and at businesses. Teacher’s Aide/Accelerated Reader Coordinator
Saginaw Public Schools
September 1992 to June 2003
· Prepare materials for lessons, demonstrations, and bulletin boards
· Operate equipment including computers, printers, photocopiers, and laminators
· Provide extra help as needed to students with physical, mental, or linguistic limitations
· Supervise bus loading and unloading or car rider drop-off and pick-up
· Support students with assistive devices and supportive technologies
· Participate in parent-teacher conferences as requested by teachers
· Enforce school rules and policies
· Supervise students in various settings including classrooms, playgrounds, and field trips
· Attend staff meetings, professional development, and training sessions
· Monitored computer for maintenance and program usage
· Developed incentive awards for computer reading program License
General Lines Agent
Life, Accident Health and HMO
Bible School-Agape Faith Family - Saginaw, MI
Education
BA in Public Administration/Community Development
Central Michigan University - Mount Pleasant, MI
May 2007
Associates of Science
Delta College - University Center, MI
May 2001
Skills
• HIPAA
• Individual / Group Counseling
• Insurance Sales
• Social Work
• Case Management
• Crisis Intervention
Certifications and Licenses
Insurance Producer License
Property & Casualty License
Life & Health Insurance License
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