Dawn B. Ellington

**** ******* ****

Washington, DC 20002

301-***-****

adw175@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Excellent written and oral communication skills

Proficient with Microsoft Office Suite (includes Outlook, Word, Access and PowerPoint)

Provide effective and efficient professional customer service

Energetic individual with an enthusiastic attitude and creative mindset

Team player and team-building capabilities

Possess great time management skills and understands the importance of meeting deadlines

WORK EXPERIENCE

THE DAWN HAIR SALON 09/2003 to Present

Owner/Stylist

Major duties of a salon manager include the oversight of facility operations.

Ensuring that customers are satisfied, managing employee’s schedules and performance, as well as working to make sure the salon is profitable.

Interview, hire, train, promote, supervise and fire employees.

Oversee the stylist schedules and strive to provide opportunities for staff training in the latest techniques in the cosmetology industry.

Ensure customer service needs are met.

Oversee salon conditions in terms of appearance, cleanliness and safety, as well as making sure all supply inventories are stocked.

Experience stylist skilled at studying facial features and hair condition to determine best hair styles and treatments.

Promote salon products and the business by word of mouth and through social media outlets.

Ensure client’s experience is a positive one and effectively develop lasting relationships with clients.

C. White’s Trucking, INC 5/2006 to present

Office Assistant

Provide administrative support to Office Manager and staff members.

Maintain calendar and schedule appointments.

Responsible for office supply inventory.

Prepare general correspondence, reports, memorandums; edit and proofread documents

using MS Word.

Responsible for completing necessary office tasks including filing papers, communications, and data entry.

Provide responsive customer service to internal and external customers.

Arnold’s Place Non-Profit 09/2019 – 07/2021

Senior Hairstylist and Image Consultant

Mentor and educate residents how to manage their appearance and etiquette to create positive first impressions.

Demonstrate to residents how to improve their appearance, communication, and behavior.

Assist residents with grooming techniques, including styling and wardrobe.

Provide residents with guidance to aid in reaching personal and professional goals.

NBC News, Meet the Press 04/2017 – 06/2019

Freelance Artist (Hairstylist)

Proficiently provided a variety of television appropriate hairstyling services to award-winning journalists and celebrity guests, to include styles achieved with use of blowout techniques, hot irons, and Velcro roller sets.

Remained flexible outside of regular business hours and in emergency circumstances to accommodate shift changes and ad hoc circumstances.

Analyzed and evaluated processes and procedures to identify issues, assess overall effectiveness, and provide recommendations for improvement to management.

Assisted others with readying talent, as necessary.

Conducted inventory of supplies to identify products that needed to be replenished.

Maintained a clean and clutter free workspace.

MCL Mortgage Company 09/2006 - 08/2008

Administrative Assistant

Provided administrative and clerical support to CEO, loan officers and loan processors.

Composed correspondence such as letters and memorandums.

Received and screened visitors and coordinate appointments and meetings for staff members.

Performed clerical duties such as photocopying, mailing and filing.

Opened and distributed mail.

ACCOMPLISHMENTS

Founder of Little Brown Girls

Board of member of Arnold’s Place Non-Profit Organization

Volunteer, donate and fundraiser for several organizations

REFERENCES

Ms. LaNora Larry, Property Manager, Metro Points Hotel

Phone: 240-***-****

Ms. Tonya Yarborough, C. White’s Trucking, INC

Phone: 202-***-****

Ms. Tracy Arnold, CEO, Arnold’s Place Non-Profit Organization

Phone: 202- 431-9811

Contact this candidate