Melissa Michelle Cooper
**** ******* ***** **, *********, MS 38672
*********@*****.***
Professional Summary
Friendly Cashier with experience working with people of diverse backgrounds. Fast
learner with competencies in interpersonal communication, conflict resolution and cash
handling. Utilizes proven conflict de-escalation techniques to keep customers happy.
Motivated, exceptionally well-organized and customer-focused Head Cashier skilled at
overseeing and processing customer transactions. Trains new employees on POS systems,
scanning and bagging operations. Excellent people person. De-escalates conflicts and
resolves problems.
Skills
Customer service excellence Cash handling
Customer service Process transactions
Experience
Cashier Sep 2018 May 2022
Ups Hernando, Ms
Weighed returned items
Measured returned items
Took payments
Load and unload packages
Cleaned office
Crew Leader Jan 2014 Aug 2018
Connie's cleaning Horn lake, Ms
Overseek jobs and made sure crew members got to job
Cleaned residential and offices
Manager Feb 2000 Jul 2013
Title Cash Southaven, MS
End of month reports
Handle cash
Liened titles
Notary
Inspected vechiles
Made sure schedules was made
Education
High School Diploma : Diploma Aug 1998
Thompson High School Scranton, Penn