Customer Support Service

REDEMPTOR MORAA NYAMA*

Date of Birth: *ND JUNE, *983. Mobile Phone No: 072******* //

Gender: Female. P.O. Box 22, KISII. Email:*********@*****.***

Career Profile.

Qualified and experienced professional armed with broad-based background and skills in the areas of business services. I have an outstanding ability to plan, coordinate, and implement practices and procedures to bring significant improvements in the business service department towards the successful attainment of goals. I am an efficient team player, proactive, diligent and professional. Always eager to mature myself through constant learning. I have ability to develop and maintain close working relationships with other members of the organization.

Career Aspiration.

To participate and contribute as a team player to the growth of a result oriented company delivering quality service.

Skills

1.Customer and result oriented Service

2.Customer Experience

3.Filing

4.Customer support

5.Team Leadership

6.Sales and networking basics

7.Of utmost honest and discipline

8.Good interpersonal Skill

9.Microsoft skills

Education and Qualifications:

2008: City & Guilds

Certificate in Computerized Secretarial

Areas covered: Office Procedures, Business Studies & English for Business Communication (EBC)

2008: STONEBIC COLLEGE

Certificate in office Application Packages

Areas covered: Ms Windows,Ms Excel,Ms Word,AdobePagemaker,Keyboarding.

2005 REGIONAL AVIATION TRAINING INSTITUTE

Diploma in Airline Operations & Flight Dispatch

Overall Grade attained; Credit

Suneka Mixed Secondary School, 1997-2000:

Secondary school education and attained a mean grade of C in my Kenya Certificate for Secondary Education (K. C. S. E).

Itierio Primary School 1991-1996

Kenya Certificate of Primary Education

Professional Experience and Achievements:

THE GUARDIAN COUCHES

Booking Clerk

Passenger Booking /prepare customer invoices and accept payments

Parcels and Luggage Handling

Fleet Management

Providing travel guide to passengers

Reconcile end of day sales

UCHUMI SUPERMARKETS LIMITED

Branch Senior Cashier: 2014-2016

Branch Cash management and handling (safe handling)

Banking of daily sales

Customer Service

Cashier’s shift management

Customer Service Attendant: 2009-2014

Cashier; scanning merchandise, processing and receiving payment at the point of sale.

Professional Strengths:

Reliable, Dependable, quick learner and ability to work under pressure.

Articulate communicator and ability to work in a team.

Enthusiastic, team player and open to learn new ideas.

Interest and Hobbies:

Making friends and socializing

Reading novels and business journals

travelling

Referees:

MISS. Sylivia Nyansarora Omoke

Cell Phone: 072*******

Mr.Dennis Mokua

Branch manager Guardian Couch

Cell Phone: 072*******

Contact this candidate