Office Manager

CATINA GUERRA

********@*****.*** 210-***-**** Pleasanton, TX 78064-1909

Summary

Career Objectives Obtain a full-time position in a company where I can apply my past work experience and be an asset to that company. Summary of Qualifications QuickBooks, SAP, Strong communication, presentation & facilitation skills. Ability to establish & maintain effective relationships, Outgoing & energetic with strong listening, interpersonal & people skills. Management and Safety training. Accounting, Personal Injury, Criminal Law, and Family Law experience. Strong working knowledge of Microsoft Office (Outlook, Excel, Word, and Power Point) Highly organized Paralegal executes case flow management through advanced technical skills. Successful at sorting and categorizing high volumes of legal documents and data. Prioritizes tasks and remains productive while balancing multiple projects and stakeholders. Ambitious Paralegal offering in-depth knowledge of legal terminology and principles. Excels at prioritizing competing tasks and ascertaining future needs. Expertly assists lawyers and attorneys in executing legal transactions and drafting and processing legal documents. Trusted Paralegal offering extensive legal skill set, proficiency in managing large caseloads and capacity to meet deadlines. Collects, organizes, analyzes and disseminates significant amounts of information with attention to detail and accuracy. Exercises independent judgment regarding legal and contractual matters within broadly defined practices and policies. Detail-oriented and methodical in preparing case files, investigating issues and producing legal paperwork. Background includes organizing exhibits and filing pleadings for legal cases. Known for meticulous work. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Skills

• Marital settlement agreements

• Power of attorney

• Understands confidentiality

• Fluent in Spanish

• Expertise in legal proceedings

• Superb legal research skills

• Legal research

• Conflict mediation

• Document control support

• Risk management

• Team-oriented

• File and Records Management

• Office administration

• Civil Litigation

• Troubleshooting complex problems

• Strong research skills

Experience

Richard Theis, Ph.D. San Antonio, TX

Office Manager

11/17/2021 - Current

INVOICES

Prepare invoices

• Testimony/documents

o Preparation of file for production

o Send invoices via Clio

o Prepare invoices when all work done & report is being finalized o Add time entries and expenses to Clio

o Review calendar for dates

o Review file and itemize every document

o Follow up on unpaid invoices

PAYROLL

o Prepare payroll cycle during month with accuracy and efficiency o Maintain payroll and related records and registers o Timely payment and reporting of payroll taxes and other benefits/deductions.

o Reporting to state agencies as required

o Maintain schedules for deductions and other transactions o Pay business/ownership bills

SUBPOENAS

Review subpoenas

o Prepare second chronology of appointments

o Add the PDF non-password protected published report o Add the subpoena with the attorney

Law Offices of Paula D. Perez San

Antonio, TX

Paralegal

01/2021 - 09/2021

• Summarizing cases and preparing documents for attorney.

• Conduct research, investigating facts and developing legal arguments.

• Drafting legal documents such as contracts, depositions, pleading, motions, orders, petitions, subpoenas, and citation requests.

• Prepare and filing documents with courts.

• Organizing and proofreading the documents related to completed and ongoing litigation cases.

• Keeping track of changes in legal framework and providing timely updates on changes.

• Answer multi-line phones in a professional manner.

• Scan, copy, fax, documents, email updates, request affidavits, records/reports.

• Meet with clients, Bi-Lingual (Spanish).

• Mail out correspondence to clients, invoice clients, call the jail/court/ attorneys' office to get information for clients, research for clients, etc.

• Organized client calendars, prepared mailings and handled high call volumes.

• Identified and analyzed legal documents, discoveries and contracts.

• Participated in client interviews, observed questioning process and documented information.

• Filed pleadings and paperwork with court clerk to meet strict deadlines.

• Interviewed clients and obtained vital case information to support associates.

• Prepared clients for appointments, depositions and testimony.

• Organized exhibits for trial by preparing materials and supporting documentation.

• Used Westlaw and LexisNexis to examine secondary sources, statutory and case law and federal and state regulations.

• Produced well-researched and articulate legal briefs, pleadings and statements.

• Coordinated subpoena services and other support activities for legal office.

• Identified and solved complex problems to elevate legal team and business direction.

• Researched documents and publications to establish case-altering details and evidence.

• Partnered with attorneys to provide detailed performance reports for corrective action planning.

• Interpreted criminal law, real property law and bankruptcy.

• Researched laws and regulations

• Detailed rules for trial procedure and requirements for class action suits. Revo Testing Technologies, LLC

Pleasanton, TX

Office Manager

06/2019 - 08/2020

• Manage office supplies in accordance to budget, facilitate and participate in office space planning, provide direct administrative support as needed including scheduling travel accommodation, meetings and company sponsored events.

• Oversee duties assigned by management.

• Process new employee hire & HR duties.

• Process confidential information for all company employees, manage & process payroll.

• Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.

• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

• Managed office inventory and placed new supply orders.

• Handled scheduling and managed timely and effective allocation of resources and calendars.

• Coordinated office activities and operations to secure efficiency and compliance with company policies.

• Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.

• Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.

• Wrote professional business correspondence to maintain strong line of communications.

• Directed and oversaw office personnel activities.

• Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.

• Conducted staff performance evaluations to monitor progress and recommend professional development plan.

• Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.

• Streamlined back-office services for clients to promote proper functionality and positive user experience.

• Drafted manuals and resources for identifying access to services.

• Aided senior leadership during executive decision-making process, meeting with clients to research case, collect data, prepare settlement packages and interpret information for daily report generation.

• Mitigated regulatory risks by guaranteeing program requirements met compliance standards.

• Oversaw CRM updates and backups, report generation and troubleshooting requisition.

TECHNIPFMC San Antonio, TX

Facility Administrator I

11/2017 - 05/2019

• Create field sales orders, monthly sales orders, oversee the operations within facility, manage groups, coordinate with management and engage in planning according to the needs of the company, oversee office interactions responding to requests and questions.

• Coordinate repairs, orders and all-around facility needs.

• Ensure peak organizational operations & provide preventative measures by solving issues.

• Process purchase requisitions and complete the process of obtaining purchase orders including following up with packing lists.

• Process invoices for freight/shipping items.

• Dispatch trucks for transport of equipment.

• Coordinate internal and external resources.

• Knowledge of frac equipment.

• Speak and solve customer complaints, customer service.

• Coordinated resources and delegated assignments to maintain efficient building operations.

• Oversaw vendor-provided building services, including janitorial, pest control and landscaping.

• Checked common areas and conference rooms regularly to verify cleanliness and order.

• Managed system work orders by distributing assignments and closing out completed work after walk-throughs.

• Directed emergency response to serious building issues to contain problems, control damages and develop corrective plans.

• Evaluated facilities, furniture and equipment to maintain ergonomic work environment.

• Handled general and routine maintenance such as basic plumbing issues and HVAC troubleshooting.

• Called in equipment repair services and maintained office supplies by ordering new inventory.

• Led facility management staff and consultants in producing business plan devoted to all aspects of facility operations, including setting priorities and job assignments.

• Spearheaded projects to improve adherence to environmental, health, and security standards.

• Monitored facility to foster safety, security and consistent maintenance.

• Supervised maintenance and repair of machinery and electrical and mechanical systems.

• Prepared and reviewed operational reports and schedules.

• Directed warehouse activities and defined storage and organization requirements.

• Drafted and enforced preventive maintenance schedule for facility systems and equipment.

The Malaise Law Firm San Antonio

Sr. Paralegal

04/2017 - 11/2017

• Workers Comp, Personal Injury & Social Security Disability meet with clients, schedule events, attend hearings, and deliver paperwork to law firms, courthouses, and government offices.

• Social Security lawyers depend on paralegals to understand complex regulations and to educate clients on the best ways to obtain government benefits.

• Communicate with their superiors, clients, judges, and government employees and meet multiple deadlines.

Fairfield Inn & Suites Pleasanton, TX

Housekeeping Supervisor – Night

Auditor

07/2016 - 06/2017

• Create memorable experiences with a warm, welcoming personality that can relate to guests and associates Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency.

• Pre-register, block reservations and, as appropriate, take same day and future reservations.

• Cancel room reservations per policies and procedures.

• Consistent professional and positive attitude and actions when communicating with guests and associates.

• Collect payments in compliance with cash handling and credit card processing and accounting procedures.

• Answer guest's inquiries regarding hotel service, events, direction, local attractions and assist guests with transportation.

• Communicate with other departments regarding VIP's and special request.

• Promote hotel programs, special package rate, and upgrade guests when appropriate.

• Manage and resolved guests concerns in a professional and timely manner.

• Maintain safe work habits and comply with safety procedures. Penn Transport, LLC Dilley, TX

Office Manager

01/2014 - 02/2015

• Manage drivers: process driver timesheet, schedules and benefits, process invoices for coil tubing units.

• Communicate with drivers on any problems and or changes that are needed to be made before arriving to job location.

• Compute the amount of trucks that will be needed to complete the job.

• Invoice customers using QuickBooks, Process payroll in QB, A/P, A/R, answer phones, oversee Human Resources paperwork, benefits, new hires and existing employees, answer and send out correspondents pertaining to company.

• Organize and conduct driver information meeting.

• Conduct safety meetings ensure all rules and regulations to DOT are followed and kept up with.

• Answer phones, manage employee files, advise in insurance questions, conduct safety meetings, generate One Call tickets for job sites; order office supplies; Filling out work orders for technicians, invoicing, helping Education and Training

National Institute of Technology SAN ANTONIO, Texas Business Operations

04/1992

GPA: 3.2

Pleasanton High School Pleasanton, Texas

High School Diploma in Business Operations

05/1991

Typing Speed 60 Words Per Minute EFile – Texas Courts; EDiscovery – Bexar County

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