Debra Biggerstaff
Greer, SC *****
******@*******.***
Work Experience
HIM CLERK
NEW HORIZON FAMILY HEALTH SERVICES - Greenville, SC October 2017 to Present
• Release and request records for patients as well as outside facilities.
• Follow regulations and laws at all times.
• Answer phone calls pertaining to the release of records.
• Data entry.
• Forward documentation to correct departments.
• Scan in records to patient charts.
HIM SPECIALIST I
GHS - Greenville, SC
August 2005 to October 2017
• Protect the security of medical records to ensure that confidentiality is maintained.
• Review records for completeness, accuracy, and compliance with regulations.
• Retrieve patient medical records for physicians, technicians, or other medical personnel.
• Release information to persons or agencies according to regulations.
• Plan, develop, maintain, or operate a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information.
• Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
• Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts. Radiology Assistant
GHS - Greenville, SC
February 2004 to August 2005
• Review and edit transcribed reports or dictated material for spelling, grammar, clarity, consistency, and proper medical terminology.
• Return dictated reports in printed or electronic form for physician's review, signature, and corrections and for inclusion in patients' medical records.
• Translate medical jargon and abbreviations into their expanded forms to ensure the accuracy of patient and health care facility records.
• Identify mistakes in reports and check with doctors to obtain the correct information.
• Perform data entry and data retrieval services, providing data for inclusion in medical records and for transmission to physicians.
• Perform a variety of clerical and office tasks, such as handling incoming and outgoing mail, typing, filing, and operating office machines.
Education
High school or equivalent
SOUTHSIDE HIGH SCHOOL - Greenville, SC
Skills
• Customer service (10+ years)
• Insurance Verification (10+ years)
• Front Desk (10+ years)
• HIPAA (10+ years)
• Phone Etiquette (10+ years)
• Vital Signs Experience
• Typing (10+ years)
• English (10+ years)
• Microsoft Excel (10+ years)
• Data entry (10+ years)
• Computer literacy (10+ years)
• Word processing (10+ years)
• Medical office experience (10+ years)
• Medical terminology (10+ years)
• Time management (10+ years)
• Administrative experience (10+ years)
• Medical Scheduling (2 years)
• Medical Records (10+ years)
• Hospital Experience (10+ years)
• EMR Systems (5 years)
• Epic (10+ years)
• Transcription (2 years)
Assessments
Electronic Medical Records: Best Practices — Highly Proficient October 2019
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Verbal Communication — Proficient
October 2019
Speaking clearly, correctly, and concisely
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• I am a diligent worker and work well with others. I always do my best and am willing to learn new job tasks. I manage my time well and am able to keep my focus in a fast paced environment. Wonderful customer service skills. Very computer literate.