Sales Manager

Christina Adams

Tampa, FL ***** • 606-***-**** •****************@*****.***

Proactive customer service and sales professional experienced in office administration and management, customer accounts, and contracts with strong communication and scheduling skills seeks an administrative office position in higher education.

EDUCATION

Hillsborough Community College, Tampa, FL, Expected: 5/2025

AS Health Sciences, 18 credits completed/ 3.7 GPA.

Lawrence County High School, Louisa, KY, Graduated: 2014

EMPLOYMENT

Gold Card Services, St. Petersburg, FL September 2021-Present

Sales Manager

Ensure effective and efficient operation of the department

Promote high-level customer satisfaction using strong relationship-building skills, consistent support, and prompt conflict resolution

Assess customer needs to determine product solutions in alignment with client budgets and schedules

Build positive customer relationships through product support and guidance

Assist customers through the sales process and achieve monthly sales goals by promoting product benefits and enrolling new clients

Maintain confidential files and communication with clients to assess satisfaction, offer new products, and resolve complaints

Ruby Tuesday, St. Petersburg, FL 2018-2020

Waitress

Provide prompt, friendly, and professional food and beverage service to customers.

Tristate Rehabilitation Services and Preferred Fitness, Louisa, KY 2015-2017

Front Desk Receptionist

Greeted and directed members, guests, and staff and provided information to prospective members.

Performed administrative support: phone and email correspondence, created reports, and maintained files.

Oversaw front desk activities, member services, sales, customer accounts management, scheduling, etc.

SKILLS

Microsoft Office

Strong computer and research skills

Customer Service

Sales contracts

Technical support

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