Customer Service Insurance Sales

Bakersfield, CA ***** 916-***-**** ************@*****.***

RAMANJIT KAUR

Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. PROFESSIONAL

SUMMARY

SKILLS ● Marketing

● Sales Quota Achievement

● Policy Renewals

● Bilingual

● Billing Procedures

● Bank Deposits

Client Account

Management

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● Quick learner

● Fast typing speed

● Communication Skills

INSURANCE SALES AGENT 04/2018 to 07/2020

TEC Equipment, Lathrop, CA

INSURANCE SALES AGENT 03/2016 to 04/2018

Premier Insurance Associates, Lodi, CA

MANAGER 09/2011 to 04/2015

TEXAS BUFFLO WINGS, Lathrop, CA

WORK HISTORY

● Researched and identified potential new markets. Provided comprehensive product knowledge and guidance to help clients on product selection.

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● Developed and implemented promotional strategies to increase customer base.

● Analyzed customer needs to provide customized insurance solutions.

● Researched and identified potential new markets.

● Educated clients on insurance policies and procedures.

● Monitored customer feedback and identified areas of improvement.

● Met with customers to provide information about available products and policies. Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

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● Onboarded new employees with training and new hire documentation. Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

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TRACY INDEPENDENT, Tracy, CA

High School Diploma

EDUCATION

DEPARTMENT OF INSURANCE LICENSES

● LIFE

● HEALTH

● AUTO

● COMMERCIAL

English

Native or Bilingual

Punjabi

Native or Bilingual

Hindi

Full Professional

LANGUAGES

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