Christina

Gandolfo

Operations Management

Christina Gandolfo

*** ********* *****

Moncks Corner, SC 29461

843-***-****

adw0x5@r.postjobfree.com

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Skills Cost management, AR & AP, Procurement, Human resources, Permitting and inspections, Inventory Management, 10 plus years office management, Construction project management ㅡ

Experience Blue Haven Pools & Spas/Operations Manager June 2022- Present-North Charleston, SC

● Purchasing, receiving and tracking orders using

sheets and quickbooks

● Inventory control/management

● Cross referencing vendor pricing in order to reduce unnecessary spending cross company

● Resolving issues with orders, following up on

urgent orders and escalating as necessary in order to prevent delays in project timelines, tracking

orders to ensure accuracy and timely deliveries

● Forklift operations

● Onboarding of new hires

● Project management

● Works closely with sales team on upcoming projects and ensures all necessary documents are accurate

for transitioning from the sales to construction

process before we begin permitting and

construction.

● Communicate with homeowners to resolve issues

and ensure 100% customer satisfaction.

● Works directly with accounting to ensure accurate entries are in financial software for inventory and job costing

● Coordinates with sales team on upcoming sold

projects and timeline expectations.

● Supervise all departments within company to

ensure each department is operating efficiently and as a team in order to create exceptional customer

service and a pleasant workplace culture

● Google suite, Buildertrend

● Customer review tracking, marketing strategies,

lead management

● Assign project managers to their jobs according to territory and oversee them during the duration of

their projects from start to finish

Charleston Heating and Air / Install/Sales Manager April 2019 - June 2022-North Charleston, SC (Remote)

● Responsible for overseeing field staff, sales

team, new construction, renovations and sub

contractors

● Ordering of equipment, materials and supplies

for installations by issuing purchase orders

● Quoting of installations/new construction

projects

● Communicating with vendors on order lead time

and coordinating projects with customers and

third party vendors working on the jobs

● Accounts payable to vendors

● Fleet management-tracking of vehicles,

maintenance and repairs

● Communicating out department sales goals and

ensuring they are met

● Conduct department field staff reviews and

evaluate merit increases and corrective actions

● Accounts receivable

● Department audits for EOM profit and loss

reports for monthly close out for budget

management

● Permitting and inspections

● Responsible for maintaining city and county

business licenses for entire company service

areas

● Inventory control

● Project management

Coyle Optometry / Optical Technician

April 2017 - April 2019- Summerville, SC

● Provide accurate and detailed documentation for

patient care transition to optical surgeons for

advanced cases

● Patient scheduling

● Problem solving optical issues

● processing lab work

● Patient intakes

● End of day balancing of financials and preparing deposits

● Optical imaging and testing

● Email correspondence

● Customer service

● Insurance processing

● Scheduling

● Inventory and ordering of office and medical

● supplies

● Preparing and maintaining confidential patient

files

● Processing lab work and dispensing glasses,

contacts

● Exam room setup and break down

● Transferring of patient referrals to specialists when necessary

● Communicating with pharmacies to submit

patient prescriptions.

Heritage Pools, LLC / Office Manager

July 2016 - March 2017, North Charleston, SC (temp position)

● AR/AP

● Office supply ordering and inventory

● Email correspondence

● Documentation keeping and filing

● Contract writing

● Customer service

● Outlook, Excel and Quickbooks

● Maintained maintenance and repairs of company

vehicles

● Assisted owner in decision making

● Scheduled and oversaw service and renovation

projects

● Coordinated agreements and construction/service

with homeowners

● Staff onboarding and retention control,Responsible for entering new employees in database, issuing

security codes and orienting them to the company,

● Small claims, processing liens

● Implemented policies and compliance regulations

● Set up and attendance of Trade Shows.

Griswold Home Care / Office Manager/Marketing

May 2012 - May 2016, Goose Creek, SC

● Human Resources/Operations Management

● Payroll

● Email correspondence

● AP/AP

● Client instakes, care transitions cross facility to in home care

● Staff screening, onboarding, reviews and

termination and retention control,

● Marketing/community liaison

● Email correspondence with referral companies and partnering offices,

● corporate reporting and documentation keeping,

● billing and collections,

● Maintenance of company vehicles, supplies and

office equipment

● Quarterly budgeting

● Customer service

● oversee 90+ independent contractors and 4 internal staff

● DHEC and FLSA regulation upkeep

● Client assessments and referrals

● Conflict resolution

● Daily use of general office tools

● use of Microsoft word, excel, outlook, powerpoint, access and

● Data entry software

● Attendance of Health Fair events.

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Education Trident Technical College / Associates in Applied Science Dec 2003 - Dec 2006, North Charleston, SC

Berkeley High School / Diploma

Aug 2000 - Dec 2003, (graduated early) Moncks Corner, SC ㅡ

Awards 2013 Certificate of Excellence in the 4th quarter growth contest 2014 President's Club Qualification

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