Administrative Assistant
Resume:
ROSHAUWN MORTON
Kansas City, MO *****
**********@*****.***
To find a career in Administration / Management that I can continue to learn, grow and hopefully retire from. I want to bring to any company the ability to utilize my skills in a way that will assist in successful company growth.
Work Experience
Administrative Assistant
Woodley Building Maintenance - Kansas City, MO
July 2021 to November 2022
Answer phone calls, schedule meetings and support visitors. Carries out administrative duties such as filing, typing, copying, binding, scanning etc. Completes operational requirements by scheduling and assigning administrative projects and expediting work results.
Leasing Agent
The Liberty Group - Kansas City, MO
January 2020 to March 2020
I was a temporary Leasing Agent for different apartments that needed company assistance. During this time I have learned Yardi and Resman. I'm very efficient with Onesite. I've worked with Onesite for 5.5 years
Assistant Property Manager/Leasing Consultant
Cohen-Esrey - Kansas City, MO February 2016 to June 2019
●Greet prospects and qualify by covering all criteria
●Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.
●Quickly complete the maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc.
Follow up on a timely basis if unable to respond to residents on all matters.
●Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
●Maintain open communication with the Property Manager and Maintenance Supervisor.
●Contribute to cleanliness and curb appeal of the community on a continuing basis.
●Maintain current resident files.
●Assist management team with other various tasks as required.
●Inspect models and available "market ready", communicate related service needs to Property Manager.
●Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. Tax Credit, HUD and Section 8 experience.
●Process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with the applicant regarding status.
●Ensure the apartment is ready for residents to move-in on an agreed date.
Leasing Agent / Asst. Comm. Mgr
Yarco
September 2013 to February 2016
Greet prospects and qualify by covering all criteria
●Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.
●Quickly complete the maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc.
Follow up on a timely basis if unable to respond to residents on all matters.
●Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
●Maintain open communication with the Property Manager and Maintenance Supervisor.
●Contribute to cleanliness and curb appeal of the community on a continuing basis.
●Maintain current resident files.
●Assist management team with other various tasks as required.
●Inspect models and available "market ready", communicate related service needs to Property Manager.
●Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. HUD and in house Section 8 experience.
●Process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with the applicant regarding status.
●Ensure the apartment is ready for residents to move-in on an agreed date.
Education
Associate of Science in Administrative Office Management
Virginia College - Birmingham, AL
May 2010 to June 2012
Diploma in International Studies
Southeast High School - Kansas City, MO
September 1990 to June 1995
Skills
Microsoft Office
Human Resources
Customer Service
Property Management
Yardi
Onesite
Section 8
Tax Experience
Auditing
Fair Housing Regulations
Office Management
Administrative Experience
LIHTC
Payroll
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