AMPARO ZAVALA

*** ********* **** **********, ** *8626 323-***-**** adw0tf@r.postjobfree.com

PROFILE

I have 15 years of experience in customer service, invoicing, payroll processing, and general administrative support. I am able to communicate well with children, as well as adults. I am committed to learning and I am willing to put myself at your disposition to reach any and all requirements needed to complete my job.

EXPERIENCE

PARAPROFESSIONAL, GROESBECK ISD, GROESBECK, TX

10/2019- PRESENT

Provide hands on support to students by assisting with lessons and reviewing material. Accompany students that need assistance to each class. Assist students who need additional help learning a specific concept. Help teachers prepare lessons for students that need additional help. Guide students with behavior management during lessons. Assist with attendance records.

OFFICE CLERK/COORDINATOR, PREPA TEC MIDDLE SCHOOL, HUNTINGTON PARK, CA

05/2016-04/2018

Assisted with the after school program that required students to stay for extra tutoring. Coordinated students needs, including but not limited to meal count, faxing, parent - student communication, IDs, student releases, and attendance reports.

CARE PROVIDER, LA COUNTY COUNTRY CARE GIVER, LONG BEACH, CA

03/2008-07/2009

Provided care for the elderly, follow up on variety of their appointments, and follow ups on their insurance Billings, specialist in Niles for approval for doctor visits. Administered their medication. Provided transportation to other medical appointments and therapies.

PAYROLL COORDINATOR, ACS EDUCATION SERVICES, INC, LONG BEACH, CA

06/2004-06/2007

Employer : ACS Education Services, Inc., Long Beach, CA.

Duties: Processed employee timesheets and prepared spreadsheets, process checks. Researched discrepancies and answer general questions regarding, employee PTO hours, benefits, etc. Set up files and took care of office correspondence.

SALES AND BILLING CLERK, FIESTA MAHAR MANUFACTURING CORPORATION, VERNON,CA

12/2000-09/2003

Point of contact for billing questions from vendors and customers. Followed up on invoices and sell orders that require special attention parentheses (investigation). Created filing system. Secondary support for HR staff and receptionist as needed.

EDUCATION

HIGH SCHOOL - GED

SKILLS

Bilingual - English/Spanish Excellent customer service and problem solving skills Microsoft Office proficient Quick learner and multitasker Ethical and honest team player Responsible and dependable Employment experience

CERTIFICATES

Heartsaver First Aid CPR AED Department of Adult Education- Certificate of Completion Intermediate English as a Second Language

Available upon request

REFERENCES

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