Service Representative Office Assistant

Location:

Posted:

May 09, 2023

Anna Pawlowski

*************@*****.*** www.linkedin.com/in/anna pawlowski 608-***-**** Middleton, WI Education

University of Wisconsin-La Crosse La Crosse, WI

Degree: Bachelor of Science, College of Business Administration 08/2022-Present Major: Marketing

GPA: 3.5

Madison Area Technical College Madison, WI

Liberal Arts Transfer- Economics and Pre-Business 08/2020-08/2022 GPA: 3.7 Dean’s List- 4 semesters

Skills

Proficient in Excel

Proficient in Microsoft Access

Experience with R

Exposure to Canva

Marketing Experience

Fiduciary Real Estate Development Madison, WI

Leasing Agent 09/21-09/22

Managed the leasing process from start to finish, identified the needs of potential residents, and addressed those needs to close the lease

Demonstrated an understanding of pricing, floor plans, amenities, and other offerings the community provided while touring prospective residents

Followed up on phone and internet inquiries from current and prospective residents

Utilized creativity to assist with outreach marketing and planning of resident events and functions Other Experience

Planet Fitness Madison, WI

Member Service Representative 06/22-08/22

Greeted members, and guests, and provided exceptional customer service

Answered phones in a friendly manner and assisted callers with a variety of questions

Checked members into the system and assisted with new member sign up

Facilitated needed updates to member’s accounts

EMS Industrial Madison, WI

Office Assistant 03/22 – 06/22

• Filed invoices, ARs, and other important documents

• Identified expired tax forms from buyers and requested updated ones Private Nanny Madison, WI

Nanny 05/20-08/22

Transported children to activities

Made meals, light house cleaning, and additional light housework tasks

Managed an active calendar of multiple activities and appointments Other Involvement

Volunteer at Wafer food pantry La Crosse, WI

02/23-Present