Customer Service Automotive

Ronald Vergason

Jacksonville, NC

Work Experience

Manager

HERBERT AUTOMOTIVE - Cumming, GA

November 2020 to Present

Daily operations of shop, training of staff, scheduling, inventory, customer satisfaction and work quality. Customer retention as well as ways to bring in new customers. Laborer

E.R. SNELL CONTRACTOR, INC. - Lilburn, GA

November 2015 to November 2020

Started out as laborer. Within 6 months was promoted to Asst Foreman. Daily responsibilities were day to day work planning, reading and communicating building plans to crew. Checking quality of work and payroll.

Tech to Manager

Lubexpress to Valvoline Instant Oil Change - NJ

June 2001 to September 2015

Started as a courtesy tech and was promoted to to pit tech within 4 months. Moved upstairs to to upper bay. Then to Sr tech all within 6 months. Made Manager by 2004 and maintained that position until 2015 when i left the company due to moving out of state. Responsibilities throughout my career involved inventory control, scheduling, labor control, ordering, payroll,profit and loss margins and customer service/satisfaction.

Education

High school diploma

Wilson School - Jamesburg, NJ

1997 to 1999

Skills

• Automotive repair

• Automotive diagnostics

• Mechanic experience

• Alignment

• Suspension

• Automotive service

• Brake repair

• Oil change

• Shocks & struts

• Vehicle maintenance

• Service technician experience

• Tire service

Certifications and Licenses

EPA 609 Certification

Air Conditioning Certification

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