Payroll Clerk Customer Service

Marie A. Durham

**** *. ******* *** ***** 773-***-****

***********@*****.***

Objective: A responsible and challenging position which encourages growth and development. Desire a clear opportunity to assume increasing responsibilities.

Education: Sept 1985: Jones Commercial City Wide College, Chicago IL

Major: Typing, Computer Programming

May 1999: Malcolm X College

Major Early Childhood Educational

Nov 2014: State of IL and Chicago Dept of Public Health

Certified food service manager

Skills: Typing 40 wpm, HACCP Methods, Arithmetic

Experience:

August 2017 CPS Nutrition Support Service Chicago, IL Elementary Lunchroom Manager operates under general supervision of Lunchroom Manager,manages the operations of the elementary school lunchroom serving up to 500 meals per day, in compliance with departmental guidelines and performs related duties as required. Responsible for supervising lunchroom personnel(Lunchroom Attendant, Porter, Cook I, II and III, Lunchroom Cashier, Cook Pastry) and participating in the preparation of a variety of food items in accordance with acceptable practices established by Nutrition Support Services and the designated food services management company; monitoring, supervising and participating in the cleaning and sanitation of lunchroom facilities and equipment daily, monthly and as needed; coaching and training new employees in specific duties, policies and procedures; communicating the daily lunchroom needs to staff and conducting regular staff meetings (minimum weekly),including food prep, sanitation, safety and general housekeeping topics; forecasting production needs and places food orders based on menu needs and inventory levels; recording and submitting inventory level data within assigned deadlines; verifying that food items are received and stored at proper temperatures according to HACCP guidelines and prepared and maintained at proper temperatures with a minimal loss of nutritional value through the use of batch cooking and that recipes, production records and nutrition guidelines are met,while HACCP guidelines are being followed; monitoring that food is prepared following current menus (approved by Nutrition Support Services) and recipes,production records and nutrition guidelines are met and HACCP guidelines are being followed.

April 2015 - 2017 King’s Kiddy Kingdom Chicago, IL

Assistant Director/Teacher, as the assistant I played an integral role in leading the center to success I was involved in recruiting and training of staff and ensuring they meet all standards. I engaged in many tasked with a wide variety of responsibilities, including managing staff, interacting with parents, and marketing and financial duties. In addition to teaching I provided diverse basic care needs, including supplying proper nutrition, performing cleaning duties and dealing behavioral issues, occasionally speaking with parents to discuss a child’s educational development.

September 2014 - 2015 Montessori Academy Chicago, IL

As the Head Start Coordinator of two sites, overseer for enrollment of every child, ensure that each child’s file is completed properly, including medical and dental forms; and keeping track of the teachers’ completion of various trainings and teacher strategy goals. Other duties include, being an assistant to the director, payroll clerk, assistant teacher, and serving as an advocate for the development and learning of all children under the Head Start program.

2010-2012 Windy City Financial Currency Chicago, IL

Balance currency, coin and checks in cash drawer at the end shift, and calculate daily transactions using computer, calculator and adding machine. Processes transactions using automated teller system. Cash checks and pay out money after verifying signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. Receive checks and cash for deposit, verify amounts and check accuracy or deposit slips, also uses’ vision x scanner for check deposits. Examine checks for endorsements and verify dates, bank names and check identification of the persons receiving payments. Utilize Ice and Net spend for Rush Card, Credit Card and Link transactions. Enter customer transactions into computer in order to record transactions and issue computer-generate receipts. Count currency, coins and checks received by hand in order to prepare them for deposit. Identify transaction mistakes resolve problems and discrepancies. Receive public utility payments, verify payment dates and amount due. Perform clerical task such as typing and filing. Receive and count daily inventory or cash. Compute financial fees and service charges for transactions. Other duties as assigned.

2009-2010 Stony Island Currency Chicago, Il

Balance currency, coin and checks in cash drawer at the end shift, and calculate daily transactions using computer, calculator and adding machine. Processes transactions using automated teller system. Cash checks and pay out money after verifying signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. Receive checks and cash for deposit, verify amounts and check accuracy or deposit slips, also uses’ vision x scanner for check deposits. Examine checks for endorsements and verify dates, bank names and check identification of the persons receiving payments. Utilize Ice and Net spend for Rush Card, Credit Card and Link transactions. Enter customer transactions into computer in order to record transactions and issue computer-generate receipts. Count currency, coins and checks received by hand in order to prepare them for deposit. Identify transaction mistakes resolve problems and discrepancies. Receive public utility payments, verify payment dates and amount due. Perform clerical task such as typing and filing. Receive and count daily inventory or cash. Compute financial fees and service charges for transactions. Other duties as assigned.

1996- 2009 Doing It With Care Chicago, IL

Home Day Care Provider provides quality care for children ages of 6 wks to 12 years. Teaching skills of growth and development. Utilize computer programs to enhance learning techniques of ABC’s, 123’s, sing alongs, sponsored field trips to educational monuments, etc. Duties consisted of multiple tasks. Tasks include light customer service receptionist work answering phones, receiving and distributed of cash to customers. Created spreadsheets for payments, voucher, and parents, customers and children daily activities, etc anything that needed to be logged into the system.

As owner/operator of “Doing it with Care” Home Daycare, I established relationships with community service centers, colleges, employment agencies and internet site. By establishing relationships, I was able to communicate my desires for applicants who meet the requirements of previous open positions within the company. Such applicants were required to meet the job qualifications based upon the job description. Reviewed resumes, interviewed candidates, administered employment tests, maintained file upkeep of updated rules regarding employment. I also passed on services to other companies as well if approved by the job applicant.

References: Provided upon request.

Contact this candidate