Entry Clerk Administrative Assistant
Resume:
ERIN SWISHER-BARON
Ocala, FL 34480
**********@*****.***
Summary
Administrative Assistant/Supervisor focused on driving productivity by leveraging strong Front Office management skills.
Skills and Qualifications
●Computer proficient in a variety of software applications
●Knowledgeable of medical terminology
●Meticulous attention to detail and follow through
●Professional demeanor and effective team player skills
●Able to deliver exceptional customer experiences
●Strong interpersonal skills; can work effectively at all levels
●Excellent organizational and project management abilities
Education and Training
Everest College 2010
Business Management Newport News, VA
Key Accomplishments
Received an Employee of the Month award 3 months after employment
Promoted to supervisor 3 years after employment
Notary Public State of Florida
Work Experience
Duncan’s Air Conditioning & Heating 03/21 to Current
Administrative Office Manager/Dispatcher Ocala, FL
●Managed the office; answered all incoming calls; and responded to all customer inquiries in a timely manner
●Scheduled all appointments and updated each technicians appointment calendars
●Oversaw a variant of administrative functions, including filing, developing spreadsheets, billing, faxing reports, and photocopying
●Organized and managed multiple projects while working under pressure
●Applied for all permits through the City of Ocala and Marion County Building Departments
●Notarized required documents for submission
●Managed daily office operations and maintenance of equipment
●Managed all inventory stock
Walden Direct Primary Care 03/20 to 03/21
Administrative Assistant Ocala, FL
●Answered all incoming calls and responded to all patients inquiries in a timely manner
●Managed the receptionist area including greeting patients and directing individuals to the appropriate party
●Scheduled all appointments and updated appointment calendars
●Oversaw a variant of administrative functions, including filing, developing spreadsheets, billing customers and/or health insurance companies, faxing patients reports to correct specialists & photocopying patients ID’s & insurance cards
●Organized/Managed daily office operations assisted in planning staff meetings
CORA Physical Therapy 02/17 to 03/20
Patient Care Coordinator Ocala, FL
●Answered all incoming calls and responded to all patients inquiries in a timely manner
●Managed the receptionist area including greeting patients and directing them to the appropriate party
●Scheduled all appointments and updated appointment calendars
●Handled all patients' insurance inquiries and processed insurance authorizations required
●Collected any copays needed from each patient at the time of their arrival
●Oversaw a variant of administrative functions, including filing, billing customers and/or their insurance company, faxing, etc.
Golden Ocala Golf & Equestrian Spa 08/11 to 02/17
Administrative Assistant/Receptionist Ocala, FL
●Answered all incoming calls and responded to necessary needs.
●Managed the Front Desk/Reception Area including greeting clients and processing the required intake paperwork before they started their service
●Scheduled all appointments and updated appointment calendars.
●Collected all payments upon completion of services.
●Oversaw a variant of administrative duties including filing, photocopying, developing spreadsheets, billing etc.
●Assisted in organizing and managing all staff meetings and daily office operations
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