ERIN SWISHER-BARON

**** ** **** ******

Ocala, FL 34480

352-***-****

adw0ro@r.postjobfree.com

Summary

Administrative Assistant/Supervisor focused on driving productivity by leveraging strong Front Office management skills.

Skills and Qualifications

●Computer proficient in a variety of software applications

●Knowledgeable of medical terminology

●Meticulous attention to detail and follow through

●Professional demeanor and effective team player skills

●Able to deliver exceptional customer experiences

●Strong interpersonal skills; can work effectively at all levels

●Excellent organizational and project management abilities

Education and Training

Everest College 2010

Business Management Newport News, VA

Key Accomplishments

Received an Employee of the Month award 3 months after employment

Promoted to supervisor 3 years after employment

Notary Public State of Florida

Work Experience

Duncan’s Air Conditioning & Heating 03/21 to Current

Administrative Office Manager/Dispatcher Ocala, FL

●Managed the office; answered all incoming calls; and responded to all customer inquiries in a timely manner

●Scheduled all appointments and updated each technicians appointment calendars

●Oversaw a variant of administrative functions, including filing, developing spreadsheets, billing, faxing reports, and photocopying

●Organized and managed multiple projects while working under pressure

●Applied for all permits through the City of Ocala and Marion County Building Departments

●Notarized required documents for submission

●Managed daily office operations and maintenance of equipment

●Managed all inventory stock

Walden Direct Primary Care 03/20 to 03/21

Administrative Assistant Ocala, FL

●Answered all incoming calls and responded to all patients inquiries in a timely manner

●Managed the receptionist area including greeting patients and directing individuals to the appropriate party

●Scheduled all appointments and updated appointment calendars

●Oversaw a variant of administrative functions, including filing, developing spreadsheets, billing customers and/or health insurance companies, faxing patients reports to correct specialists & photocopying patients ID’s & insurance cards

●Organized/Managed daily office operations assisted in planning staff meetings

CORA Physical Therapy 02/17 to 03/20

Patient Care Coordinator Ocala, FL

●Answered all incoming calls and responded to all patients inquiries in a timely manner

●Managed the receptionist area including greeting patients and directing them to the appropriate party

●Scheduled all appointments and updated appointment calendars

●Handled all patients' insurance inquiries and processed insurance authorizations required

●Collected any copays needed from each patient at the time of their arrival

●Oversaw a variant of administrative functions, including filing, billing customers and/or their insurance company, faxing, etc.

Golden Ocala Golf & Equestrian Spa 08/11 to 02/17

Administrative Assistant/Receptionist Ocala, FL

●Answered all incoming calls and responded to necessary needs.

●Managed the Front Desk/Reception Area including greeting clients and processing the required intake paperwork before they started their service

●Scheduled all appointments and updated appointment calendars.

●Collected all payments upon completion of services.

●Oversaw a variant of administrative duties including filing, photocopying, developing spreadsheets, billing etc.

●Assisted in organizing and managing all staff meetings and daily office operations

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