James DiRenzo Page *

James DiRenzo

Ringoes, NJ 908-***-**** adw0rn@r.postjobfree.com:

SENIOR DIRECTOR OPERATIONAL PLANNING and SUPPLY CHAIN PROGRAMS

Entrepreneurial Leadership ~ Operational Excellence ~ Passion for Customers

Extensive leadership experience, with proven success as a result driven leader, encompassing both direct and matrix management across large cross functional Global Technology and Business Teams. Broad range of Program and Project management along with experience encompassing more than 18 years in the orchestration and delivery of Global IT projects. Extremely effective in understanding both business and technical drivers allowing for the development of win-win business and client-driven solutions to solve the most complex business problems. Reputation for focusing on and delivering results that directly improves both internal and external CUSTOMER SATISFACTION. This experience is essential in providing a wide range of benefits including improved COST REDUCTIONS and REVENUE GROWTH.

Customer Relationship Management

Key Talents and Strengths:

Program Project Management

Strategic Planning

Application Development

Business Case Development

IT Governance DevOps

Agile DevOps SDLC ITIL v3

ITSM Service Now

IDEF0 and BPMN Process Notation

Sarbanes-Oxley Compliance

Budget and Cost Control

Global Vendor Management

Matrix Resource Management

Kinaxis - Rapid Response App

Risk Management

Contract Negotiations

Sales & Operational Planning

Infrastructure Management

Career Accomplishments

Program and Project was responsible to manage the implementation of a Global Supply Chain Transformation initiative that achieved annual business benefits of more than $7 million.

Launched a new Internet and Intranet web portal to support merger activities.

Developed and deployed architectural roadmap for technology consolidation, software selection, and professional services migration, aligned master data to customers and key suppliers which eliminated over 100 applications and saved $23 million annually from the IT portfolio.

Achieved $10 million saving benefits after negotiating and implementing global outsourced contract.

Experience, Key Contribution and Performance Milestones

Senior Director Program Project Manager Supply Chain Transformation 2021 – Jan 2023

Aline-Consulting LLC - US Virtual

Supported and Work with Cross functional teams on Supply Chain Transformation Projects that included direct engagement for transformation project supporting Honeywell, Rogers Communication, Mylan, and Skyworks.

Managed Global Supply Chain Transformation Implementation from Sales Forecasting, Demand Management, Supply Planning, through Order Fulfillment ensured that all plans including Stakeholder, Communication, and Change Management were developed and delivered to meet customer expectations.

oSupport Project financial management including resources costing, SOW, SOX controls and PO adherence to plan.

oPerformed role as Business System Analyst to support clients with key system integration with multiple vendors and sources data including SAP and Oracle to support data migration into Kinaxis Rapid Response supply chain systems.

oResponsible for managing relationship with Project team and Customer Teams ensure work alignment and on time delivery.

oSupported both Microsoft Azure Cloud and Capgemini Lima Cloud storage and integration solutions.

James DiRenzo Page 2

Senior Director PMO Supply Chain Transformation 2012 – 2020 NOKIA Murray Hill, NJ

Led a program management office including a team of Supply Chain support specialists and project managers who directed global project activities for a Supply Chain transformation initiative.

Managed Global Supply Chain Transformation Implementation from Sales Forecasting, Demand Management, Supply Planning, through Order Fulfillment. With Kinaxis Rapid Response supporting S&OP, S&OE process with training to support Demand, Supply, and Inventory Planning. Also, completed level 1 training in Administration and Authoring.

oEnsured that all plans including Stakeholder, Communication, and Change Management were developed and delivered to meet customer expectations.

oMatrix managed global supply chain process and technology team to guarantee adherence to schedules and deliverables.

Served as relationship manager between Project staff, IT Partners, and Business Stakeholders holding key steering committee meetings to ensure reliable and clear communication was executed to gain confidence and trust.

Responsible for Stakeholder Management supporting Global community of Executives, Managers, and Key Users.

Developed and managed Program and Project plans in Microsoft Project.

Managed global team responsible for various projects within the Control Tower program having an annual budget of more than $11 million.

Led Business Negotiation for Outsourcing and Software Application Partnership including requirements gathering, RFP creation distribution, and decision making.

Directed relationships and maintained deliverables with Third Party services and Software providers using Software Development Lifecyle SDLC and ITIL principles with HP, Accenture, HCL, and Kinaxis. Including SOW’s deliverables and payment terms.

Responsible that projects were transitioned to operational status using ITSM to ensure run team have been properly trained and run books established.

Developed and presented monthly status to executive leadership to determine strategic and operational direction.

Developed business cases and ensured identified business benefits were achieved.

Provided weekly Program and individual project status through MS PowerPoint presentations.

Developed and confirmed Business Process Blueprint to drive business requirement and process improvement.

Senior Director – IT Portfolio and Application Management 2004 –2012 LUCENT TECHNOLOGIES / ALCATEL-LUCENT Murray Hill, NJ

Reported to both Vice President and the CIO, led e-Business Transformation Program that encompassed a full range of IT activities for more than 200 Global Applications. Worked with Key Business Stakeholder to develop and deliver more than 100 IT projects. Responsible for Internal and External customer satisfaction of IT solutions driving global information sharing with customers and business partners.

Challenged to improve service and reduce cost; developed global consolidation plan to eliminate duplicate applications. Created an Infrastructure and architectural roadmap for technology consolidation, software selection, and professional services partnerships.

Created and presented value proposition presentations to key executives gaining sponsorship for Key Programs.

Developed business cases and ROI plans to ensure identified business benefits are achieved.

Led annual program with more than 10 IT Projects per year and an annual IT budget of 5 to 10 million dollars support included Mergers and Acquisitions.

Delivered total project portfolio with more than a 90% on time and on budget success rate.

Matrix managed across business organizations throughout the business enterprise, including cloud hosted solutions.

Built a direct and matrix organization responsible for developing, implementing, and maintaining customer-facing applications with direct customer touch programs in the areas of eService’s, eCommerce.

Launched new Internet and Intranet Portals using IBM WebSphere Technology with more than 1 million-page views per month.

Achieved 20% reduction in overall application costs through support and software centralization.

Defined the Worldwide eBusiness strategy, including the consolidation, integration, and expansion of eBusiness solutions.

Led large multi-disciplined direct and outsourced teams of more than 200 associates consisting of employees, contractors, and outsourced technical and business resources.

James DiRenzo Page 3

Director - Global IT Sourcing and Client Management 1999 – 2004

Led a team responsible for IT client management from request to delivery of new or enhanced customer and business facing applications. Managed team that developed Global IT Sourcing Strategy and negotiated multi-year contracts with suppliers.

Project Managed and led the negotiation of multimillion-dollar IT outsourcing contract that encompassed all Information Technology disciplines including Client and Utility Services, Infrastructure Maintenance, and Application Development with Support.

Implemented contracts yielding over $50M in saving.

Developed and directed the sourcing strategy for RFP creations and distributions, supplier presentation and Q&A process, vendor selection, contract, and pricing negotiations.

Created business cases for applications, infrastructure, and client services in support of the IT strategic direction.

Developed, communicated, and supported IT strategic policies and plans to key business owners.

Led cross-functional team of IT and Business Owners to update business process and practices.

Business Planning Manager 1996 – 1999

Managed a team of engineers responsible for creating and maintaining serviceability standards. Oversaw the deployment and support of field service operation during the introduction of new product lifecycles.

Performed product and offer evaluations to ensure global support organization effectively installed and maintained products under contract.

Developed and implemented systematic approach for gathering and analyzing service and product metrics.

Led a team of Service Readiness project managers ensuring seamless introduction of new products.

Designed and deployed product and service offers, including established benchmarks and business metrics.

Education and Skills

BSBA Business Management Nova Southeastern University

Associates-Degree – Computer Science and Technology Control Data Institute SKILLPORT – Completed PMP and Agile Certification

Kinaxis – Trained in Contributor, Authoring, Supply, Demand Planning, S&OP

Microsoft – Office Suite including O365, MS Team, Visio, and Project PowerPoint.

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