Worked as customer service for over8tears with different organisations

CURRICULUM VITAE

PERSONAL DETAILS Name: Musa Luka Obunge.

Date of Birth: 1984

Nationality: Kenyan

Gender: Male

Marital status: Married

Religion: Christian

Languages: English, Swahili

Contact: 072*******

Email:***********@*****.***

CAREER OBJECTIVES

To fulfill the objective of the organization, adding value to it and improving the quality for it through application of my skills

PERSONAL PROFILE

•Excellent organization skills

•Ability to utilize sound judgment when making decisions

•Adopt and experienced in problem solving and providing solutions

EDUCATIONAL BACKGROUND

Maina Wanjigi Secondary School 2002-2005:

Kenya Certificate of Secondary Education

Tingolo primary school 1992-2001

Kenya Certificate of Primary Education

WORKING EXPERIENCE

2018- June 2021: CLEANING COMMUNITY SERVISE{CCS}.

Position: supervisor

Male Cleaner

Performs general cleanup of all office facilities.

Sweeps, mops, polishes, refinishes resilient floors, vacuums and shampoos carpeted areas, dumps garbage and recycle bins, performs all cleaning aspects of halls, offices, board rooms, restrooms, lunchroom as well as washes walls, windows, upholstered furniture and window coverings.

Cleans and stocks restroom facilities

Cleaning the arena bowl (seating area) Monitors work quality, trains as needed.

2016- June 2018: Safaricom Customer Care Shop

Position: Customer care/customer service

Listening to customers concerns, issues and questions.

Resolve customers concerns and answer customers questions

Maintain a positive attitude and calmly respond to customers compliants

2022

-Worked with Qatar Doha Metro(rkh qitarat).

-Acquired a Track Safety Awareness Training by Doha Metro

-Customer service and Train support

HOBBIES

•Travelling

•Socializing

•Adventure

REFEREES

1.MIRIAM AOKO -071*******

2.BERNAD OBUNGE-072*******

3.MARY WAIRIMU-071*******

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