Care Representative Admissions Assistant
Resume:
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M. ELAINE SECRIST
**** ******** ****** *******, ** 29102
Phone 304-***-**** Email: *************@*******.*** 1) Experience
Rhodes Graduation Services-Jostens August 5,2019-February 13,2023
Rhodes Graduation Services is a company partnering with school communities to assist them in celebrating accomplishments and special moments in the students' lives with a focus on graduation items and rings.
• Client Care Representative August 2019-February 2023 Rea of Hope, Inc. July1,2006- May 31, 2019
Rea of Hope, Inc. is a home for women in early recovery from drugs and/or alcohol teaching self-sufficiency while providing safe, affordable housing, I began as a volunteer and was soon hired as their first Program Coordinator. Rea of Hope opened in April 2005 with 1 property, a 6-member Board of Directors, 2 employees and serving 10 women. Today, Rea of Hope has 4 properties, a 16-member Board of Directors, debt free with assets totaling 1.5 million and serving 28 women and their minor children.
• Chief Operating Officer July 2018-2019
• Associate Director 2009-2018
• Program Coordinator 2006-2009
• Volunteer 2005-2006
Pat C. Fragile, Attorney at Law-Paralegal 1999-2002 2) Skills & Abilities
Management
Managing 46 schools with strong communication skills Providing excellent client service by nurturing relationships Critical thinking to assure project success
Client relations, human resources, project management, and administrative support. Providing direct supervision of Program Case Manager, Program Admissions Assistant and House Technicians Proficient with Microsoft Word, Excel and PowerPoint Providing direct supervision to a 8-10 employees
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Organizing and managing the home to run efficiently to support our Executive Director Setting goals and completing tasks in a timely manner
Ability to facilitate, schedule, coordinate, and implement activities with numerous details and multiple deadlines; ability to perform under pressure
Implementing the mission, goals and objectives of Rea of Hope, Inc. Ability to solve, resolve and analyze problems
Ability to prioritize multiple tasks.
Monitor all forms including screening intakes, all correspondence and files Program planning and organization
All staff scheduling
Public speaking engagements
Writing small grants
Collecting and maintaining all data for outcome studies, providing quarterly reports for all grant requirements, monitoring measures and maintaining accurate records Responsible for the maintenance, safety, security and cleanliness of 4 properties Planning and organizing Fundraisers
Oversees hiring process, staff development, conflict resolution and HR records management Office Management
Client Relations
Client Management
Scheduling all appointments
Research
Preparation of files
Organizational Skills to handle large volumes of work 3) Core Competencies
• Employee Relations
• Organizational Skills
• Customer Service
• Time Management
• Word, Excel, and
PowerPoint
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• Team Leadership
• Project Management
• Property Maintenance for 44 properties
• Client Relations
• Correspondences
• Problem Solving
• Event Management
4) Education
Mountain State University Legal Studies 1998-2000
Clemson University Economics 1978-1982
5) References
Marie Gibson-Beaver
Former Executive Director, Rea of Hope
131 Parkview Drive
Pawleys Island, SC 29585
Justice George C. James, Jr.
Supreme Court
1231 Gervais Street
Columbia, SC 29201
Coles Dwight
Principal and CEO Carolina Filters
109 E Newberry Avenue
Sumter, SC 29151
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