Monique Hood

Windsor Mill, MD *****

adw0m8@r.postjobfree.com

410-***-****

Seeking a rewarding career that offers opportunities for advancement to become a team member by contributing to the success of a diverse organization committed to serving people and uplifting communities.

Authorized to work in the US for any employer

Work Experience

Administrative Assistant

Sedgwick/Workers Compensation - Baltimore, MD

August 2022 to Present

Entering claims into database, coping information to spreed sheets, answering phones other office duty functions

Clerical/Administrative Assistant/ Receptionist

Maryland Transit Administration/Contractor - Baltimore, MD August 2011 to August 2023

Enter police reports and claims

• Handle close circuit television reports

• File and enter estimates for accidents

• Enter checks, general releases, property damage releases

• Answer telephone, Indexing files, copying suit papers Run reports and handle all incoming mail as well as training new hire employees Marketing Manager

Midland Insurance - Baltimore, MD

July 2010 to January 2011

Oversee insurance agents

• Confirmed and Scheduled appointments

• Managed everyday office activities

• Distributed incoming and outgoing mail to appropriate offices Office Clerk/Agent Services

Lexington National Insurance Corp - Baltimore, MD

August 2007 to September 2009

Entered surety bonds information in computer system

• Maintained client files

• Handled file systems and mortgage files

Merchandiser

News America - Baltimore, MD

March 2006 to August 2007

Entered information into computer database

• Filing and customer service

Admissions Clerk

Korak Staffing - Baltimore, MD

September 2005 to December 2005

Entered patient information

• Checked patients into system

Billing Clerk

Verizon - Baltimore, MD

November 2004 to September 2005

Verified billing inquiries

• Entered customer information into database

• Collated and filed customer document

Verification Clerk

Barton-Cotton, Incorporated - Baltimore, MD

July 2003 to November 2004

Verified invoice information

• Entered corrections when necessary.

Education

12 in Basic

Douglass High School - Baltimore, MD

Skills

• Data Entry (10+ years)

• Office Skills (6 years)

• training (6 years)

• Customer Service (10+ years)

• Word

• Merchandising

• Clerical (10+ years)

• Organizational Skills

• Filing (10+ years)

• MS Office (10+ years)

• Inventory

• Receptionist

• Office experience

• Front desk

• Data entry

• Multi-line phone systems

• Customer service

• Administrative experience

Contact this candidate