Auto Parts District Sales
Resume:
JEFFREY T. TAYLOR
**** ******* ****** – Seaford, Delaware 19973
302-***-**** - Home 443-***-**** - Cell
EXPERIENCE
J&L Parts
4438c Hurlock/ East Newmarket Road
Hurlock, MD 21643
Sales Manager
September 2014- Present
Responsible for marketing and sales related advertising Perform customer visits and sales calls on commercial and fleet accounts Work with owner/ manager to improve and correct inventory Responsible for all parts returns (new merchandise, warranty and cores) Primary liaison with corporate reps and oem factory personnel Federated Auto Parts
601 N. Rehoboth Blvd.
Milford, DE 19963
Regional Sales Manager
January 2005 – September 2014
Responsible for Auto Parts Sales in fourteen stores located in DE and MD Responsible for all marketing and promotions.
Act as the primary liaison with Area Product Managers and OEM personnel. Responsible for 14 Outside Sales Representatives
Responsible for arranging OEM clinics and administration meetings. I have increased sales by 29% in the last five years. NHTSA
Washington, DC
September 2001 – December 2005
Responsible for collecting Data regarding Safety Issues on Motor Vehicles and Heavy Trucks.
Interviewed and Inspected vehicles regarding consumers safety complaints. Wrote and presented detailed reports recommending safety recall action by vehicle manufacturers.
Reviewed all manufactures technical reports and reviewed all consumer complaints where a vehicle fatality was reported.
American Suzuki Motor Corporation
District Sales, Service and Parts Manager
Brea, CA
1997 to 2001
Was responsible for customer’s satisfaction, vehicle sales, service, parts/ accessory sales and promotions within assigned territory.
Developed advertising and marketing programs to increase sales. Represented corporation in legal and arbitration hearings. Was responsible for remote location instruction regarding corporate policies/procedures, technical and warranty submission regulations. Performed warranty administration and audits.
Performed product liability investigations.
KIA Motor America
Senior District Sales/Service and Parts Manager
Mt. Laurel, NJ
1995 to 1997
Was responsible for Customer Satisfaction improvement in 17 dealerships from Baltimore, MD to Pittsburgh, PA. CSI was always 1 or 2 in the Nation Was responsible for vehicle, parts and accessory sales and promotions Assisted dealer with inventory control, advertising and parts return programs Was responsible for new dealer sign up and technical, parts and warranty training Was responsible for all remote corporate training within assigned district. American Suzuki Motor Corporation
District Sales, Service/Parts Manager
Brea, CA
1989-1995
Was responsible for customer’s satisfaction, vehicle, parts and accessory sales and promotions within assigned territory. Managed 42 Dealers from New York to North Carolina
Represented corporation in legal and arbitration hearings Was responsible for remote location instruction regarding corporate policies/procedures, technical and warranty submission regulations. Performed warranty administration and audits
Performed product liability investigations
EDUCATION
Salisbury State University, Salisbury, MD
B.A., History and Education
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