TARA MASROB
*** *** **** ** ********* FL ***** / 678-***-**** / **********@*****.***
Bachelor Science Business Admin/Human Resources, Colorado Technical University
Experience
NBC Comcast Universal Studios
Pass sales/ Rental Services/ Vacation Planner
Guest Services conducting ticket sales and marketing a product, sales, promotions, cashier and administrative duties.
Training new cast on the ticketing sales system and Device Application.
Rentals of stroller, Wheelchairs and ECV for Guest usage for the day.
All-Star Sports
Walt Disney World - Relief FSA/Coordinator/Trainer
Educate guests on entertainment, dining, & recreation options
Educating cast members while training them to solve guest’s challenges by using effective listening skills, conflict resolution, & empathy.
Acting as a liaison between the cast and leadership team
All-Star Sports
Walt Disney World – Concierge/Runner
Educate guests on entertainment, dining, & recreation options
Hertz Rental Car
Manager
Achieving individual sales goals and customer service goals
Upholding company standards by ensuring cars are presentable to customers
Leading other employees and managers in training, Administrative support role with managing other employees and opening and closing facility, reliability with highly confidential information, Sharp written and verbal communication Skills.
Disney Central
Walt Disney World - Reservations/Sales/Solutions
The Sales and Solutions Specialist assists guests with their digital experience through the website and in the My Disney Experience application.
The Disney's Sales and Solutions Specialist creates a magical experience for our members before they arrive at the Walt Disney World® Resort and during their stay.
Guest Services
Walt Disney World – Vacation Planner - Trainer/Coordinator
Guest Services conducting ticket sales and marketing a product, sales, promotions, cashier and administrative duties.
Training new cast on the ticketing sales system and Device Application.
Administrative Assistant
Orlando Body Movement
Patient appointments
Inventory and ordering supplies
Medical coding and billing
Phone call reminder for patient appointments