Martha Peralta Ramirez
Chicago, IL
ramirezmail73@gmailLcom
‘SUMMARY OF QUALIFICATIONS
‘+ Demonstrated ability to earn elevation in employment status from part-time to full-time
‘+ Experienced at providing assistance to residents across a range of business sectors in the community
‘= Proven ablity to work among colleagues and with the general public from a diverse mix of ages, cultures,
‘and backgrounds; includes fluency in Spanish
‘+ Adept at working independently or as part of ateam
‘Reception/Patient Check-in ‘August 2022 to Present
‘Cental Primary Care, Chicago, It
‘Provide a broad scope of services over the phone:
‘© Schedule/confrm patient appointments
‘2 Convey prescription information to pharmacy personnel
© Provide referrals to patients for offsite medical services
‘© Accumulate and fax documents requiring special handling:
‘© Prescriptions needing a physician's signature
© Letters providing pre-authorzation for services
+ Greet patients and assist with appointment checkin including determination of insurance eigibilty
‘Administrative Assistant June 2022 to October 2022
Senor Suite of Belmont Crain, chicago,
Performed morning apartment checks to ensure residents were up and about
‘Assisted residents with questions and directions and offered recommendations on outside
resources/services when necessary
‘Coordinated on-site social and other events and ensured residents were apprised of allrelevant updates
‘Assisted with all aspects of new leases and renewals including inspections and credit checks
Issued rent statements and inspection notices and maintained files
‘Coordinated calendars and monthly newsletters
“Answered phones and acknowledged written correspondence
‘Recess and Lunchroom Coach November 2021 to June 2022
Chicago Public Schools
'* Monitored and assisted children during lunch periods, ensuring students followed school rules for proper
hygiene, conduct, and clean-up
‘Observed children during recess periods, ensuring safe and appropriate activities and play
‘Communicated with appropriate school staff about behavior or other challenges when necessary
‘OA Team Caller January 2021 to July 2022
‘Northwest Center, Chicago, It
'* Made well-being cals to older community residents and provided need-based referrals: food,
hhousing/utlity, health/medical, transportation
‘© Scheduled resident appointments and assisted on site with community vaccination events in response to
‘the Covid-19 emergency
‘© Assisted with organizing and hosting community parties/social events
EDUCATION AND TRAINING
‘Cara Chicago/Adetante, Chicago, i: Certificate in Personal-Professional Development and Digital Literacy
‘Training 2020
Parent Mentor Program: Completed training
‘Steinmetz College Prep, Chicago, IL: Attended