Dental Receptionist Customer Service

Jessica L Gomez

**** ********** ** ********* ** *2503 951-***-**** ********@******.*** ]

Skills

Great with customers love to satisfy them and get them what they need! I have 1 year experience with customer service and i absolutely love talking and working with customers .

Education

• Arlington High School, 2951 Jackson St, Riverside CA, 92503

• High School Diploma June 16,2015

• High School Diploma

• GPA 3.8 was a honor student throughout my whole school years, and i also have gotten stu- dent of the month

Experience

February 2017 – February 2022

Recruiter Staff Right Solutions Agency 1860 Chicago Ave Suite G-5 Riverside CA 92507

• My responsibilities were to conduct intake meetings with clients and agree on qualification crite- ria for candidates.

• Publish job ads on careers pages and social media

• Source and contact passive candidates online(via facebook)

• Network with candidates offline during job fairs

• Screen resumes and job applications

• Interview candidates and provide shortlists of qualified potential hires

• Prepare candidates before interviews with clients

• Create profiles for candidates for future job opportunities 1

• keep detailed record of past applicants information, including resumes, assignments (where they were sent to work) and interview evaluations.

• Manage a portfolio of clients and maintain good relationships with them. April 2022– May 2022

Dental Receptionist Gage Arthur D DDS 3731 Tibbetts St Suite 11 Riverside CA 92506

• Greeting and welcoming patients to the practice.

• Scheduling, rescheduling, or canceling appointments as needed.

• Assisting patients to fill out information forms.

• Preparing patients’ charts and daily schedules for the dental staff.

• Updating patient records and documenting recent treatments and proce- dures.

• Scheduling follow-up appointments and providing telephonic reminders.

• Communicating with medical insurance providers to determine if patients are required to make co-payments.

• Verifying methods of payment and collecting payments as needed.

• Performing general office duties, such as answering telephones, photo- copying, filing, and faxing.

Rewards/ Certifications

• One award that i got in a job was when i got a “customer” from corporate i took there order me with out knowing to be extra nice i got a very good feedback i got a 9 out 10 i was very proud of my self because it took me a while to be my self and smile but i did a excellent job and i got employee of the month .

• The Acknowledge that i got was the manager telling everyone that no matter how shy you are just be yourself and get yourself out of your comfort zone and i was proud too say that i did it ! References available upon request

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