Service Representative Customer
Resume:
Lomekiah Thompson
Orlando,, FL
Email: ***********@*****.***
To Whom It May Concern:
Dear Sir / Madam:
REF: LETTER OF APPLICATION
I hereby apply for the available position in field of customer service within your company.
I am an ambitious, well organize and hardworking individual. I am very eager to learn any further knowledge that the job may require. I am able to work under pressure and I work hard to accomplish the tasks that are given. I know that I will be a great asset to the company.
Below is a copy of my resume. I am available for an interview at your convenience and can be contacted at the above mention number or email.
Thanking you in advance for your quick and most favorable response.
Yours truly,
Lomekiah Thompson
Lomekiah Thompson – Orlando, FL
Objective
To enhance my growth of knowledge and skills while providing an everlasting experience to all customers that I may come in contact with, whether they be internal or external. To successfully use my skills to ensure customers satisfaction; while being commitment, honest and upholding my integrity. I am a self starter with the ability to analyze business operation, working well with others and aiming to achieve the highest of Standards.
Education
Tuscola High School, Waynesville, North Carolina, United State
2013-2015
Key Skills
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Excellent communication skills
Ability to multitask and achieve set goals
Basic book keep
Problem solving
Adaptability
Effective listening
Ability to work independently or collaboratively.
Knowledge of sanitation practices and procedures
Time Management and Goal Oriented
Product knowledge
IWork Experience
Inktel Contact Center Solutions – Customer service representative March 2019 - March 2021
Key tasks
Assist customers with purchasing products and services
Assist customers in resolving potential product and services
Troubleshoot technical issues that are related to products and services
Maintain required products and services knowledge to deliver
Serve as a knowledge thoughtful sales consultant foe customers
Harry & David – Customer Service Representative March 2021 – October 2022
Key Tasks
Assist customers with purchasing products and services
Assist customers in resolving potential product and services
Troubleshoot technical issues that are related to products and services
Maintain required products and services knowledge to deliver
Serve as a knowledge thoughtful sales consultant for customers
Receive payments from customer by credit or debit card for purchases
TruGreen — Customer Service Representatives October 2022 – March 2023
Key Tasks
Assist customers with purchasing products and services
Assist customer in resolving potential product and services
Maintain required products and services knowledge to deliver
Serve as a knowledge thoughtful sales consultant for customers
Upsell products and services
Schedule, Postpone and cancel appointments
Receive payments from customer by credit or debit card for purchases
Reference:
Anita Williams – 321-***-****
Deandley Glinton – 216-***-****
Contact this candidate