It Specialist Information Technology

BETH MONTOYA

**** **** **. #****, *** Diego, CA *2154 · 619-***-****

**********@*****.***

To obtain a fulfilling position as a System Information Technology Technician and support of all IT needs that offers growth opportunities and allows me to utilize my skills and experience. EXPERIENCE

FEBRUARY 2008 – CURRENT

IT SPECIALIST, BALBOA THRIFT & LOAN

x Provide remote and on-site support for all desktop and network related issues x Deploy, configure, and upgrade network software

x Responsible for assessing and distributing Microsoft Monthly Patches x Responsible for the setup, and deployment of various model Windows-based PCs and laptops, and Mobile devices

x Manage user access and permissions

x Identify and resolve technical issues and/or research and recommend effective solutions. x Participate in the planning and execution of Core Disaster Recovery EDUCATION

MARCH 2001

COMPTIA A+ CERTIFICATION, COMPUTER EDUCATIONAL INSTITUTE JANUARY 2014

COMPUTER INFORMATION SYSTEMS, SOUTHWESTERN COLLEGE SKILLS

x Daily operation monitoring

x LAN & VLAN connectivity maintenance

x Network Management: Install, Update,

Upgrade, And Repair Desktop Remotely

x Supporting critical network services Active

Directory, DNS, DHCP

x WSUS

x Hyper-V

x VOIP implementation

x Microsoft Office 365

x Microsoft Exchange

x Watchguard firewalls, VPN

x SharePoint

x PBX System Administration

x Bilingual

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