Yuliya Nikitina
206-***-**** ******@*******.***
Talent Acquisition – High Volume Corporate Recruiter/ Recruiting Coordinator/ Human Resources Professional
Accomplished and self-motivated professional with experience in recruiting, coordinating and human resources. Focused on developing efficient processes using knowledge of recruiting, sourcing, employee relations, training and developing. Efficient in administrative environments that are fast paced and challenging. Enjoy cultivating excellent long-term relationships with clients and facilitating solutions to address concerns. Bilingual (Russian/English).
Customer Service
Leadership, Coaching
Workday/Taleo Proficiency
Administration
Recruitment & Selection
Training & Developing
Oracle Proficiency
Microsoft Office Suite
Benefits Subject Matter Expert
Business Efficiency
High Volume/Fast Paced
Coordination & Scheduling
Education
Bachelor of Arts, Fashion Merchandising, IADT Sanford-Brown, Seattle, WA Summa cum laude
Professional Experience
META/FACEBOOK Seattle, WA June 2021 – March 2023
Recruiting Coordinator, Enterprise Engineering
Coordinate 15 + onsite interviews weekly, 25 + screens, working with 7 recruiters and 12 sourcers, total of 2,123 loop lines in 8 months (metric as of March 18, 2022).
In charge of greeting the candidates and troubleshooting with them links and systems, as well as answer their questions (total 114 greets completed within 7 months)
Work closely with recruiting team, RC team, and enterprise managers.
In charge of training for Ninja, Jedi, Pirate and PX roles for Enterprise Engineering. Average 39% interviewer growth monthly.
Prioritize training, with 71% of my screens and onsites having training added.
AMAZON (Contractor), Seattle, WA Aug 2020 – May 2021
Recruiting Coordinator, Corporate Finance Lane
Scheduling average 10 + onsite interviews and 20 + phone screens weekly.
Updating candidate records and job postings in recruiting systems and confirming new hires
Providing follow-up correspondence to 20 + candidates on recruiting status via phone and email weekly
Coordinating the post-interview debrief meetings and providing debrief materials, average 10+ per week
Identifying opportunities for improving candidate experience, proactively taking 2 training classes per month on varies recruiting topics
NORDSTROM CORPORATE, Seattle, WA April 2020 – July 2020 Talent Acquisition – High Volume Corporate Recruiter
Responsible for full cycle recruiting for the Customer Care department.
Post requisitions, review, schedule and conduct phone interviews with internal and external candidates.
Filled 5 classes, with 120 open seats each, within 3 months.
Completed job offers, distribute new hire paperwork and assists with the onboarding process.
Serve as a liaison between candidates and hiring managers; communicating, monitoring, and facilitating progress and addressing any concerns or questions.
Perform reference and background checks.
Assist with reporting and recruiting process tracking.
NORDSTROM CORPORATE, Seattle, WA Jan 2020 – April 2020
Talent Acquisition – Corporate Recruiter Coordinator for HR, Tech and the Buying Office
Responsible for scheduling phone, Blue Jeans and onsite interviews.
Schedule and coordinate phone and on-site interviews for internal/external candidates for 4 recruiters.
Organize and execute 25-30 interviews schedule per week.
Coordinate domestic & international travel arrangements (including fight, hotel and car), ensuring a great candidate experience.
Prepare and process candidate travel reimbursements in a timely matter.
Greet onsite candidates and answer questions.
NORDSTROM CORPORATE, Seattle, WA Aug 2016 – December 2019
Talent Acquisition- Retail Store Recruiter - Tier 2
Responsible for managing the entire recruitment function for the South-East region of the United States.
Plan and conduct recruitment and selection processes (conducting phone interviews, screening calls, scheduling, etc).
Determine staffing needs in 10 -15 stores in the SE and Central region by communicating with store leaders regularly via phone and emails.
Post, refresh, and take down requisitions in Taleo/Workday/Indeed, on weekly basis.
Responsible for 30 + requisitions per store.
Sourcing candidates through referrals, cold calling, Indeed and LinkedIn postings.
NORDSTROM CORPORATE, Seattle, WA Jul 2015 –Aug 2016
Human Resources Representative
Responsible for supporting 70,000 employees in the United States, Canada, and Puerto Rico, identifying, troubleshooting, and resolving issues in the workplace.
Manage employee files, ensuring appropriate information is obtained and updated regularly.
Provide support for payroll processing, managing more than 6 inboxes daily.
Serve as benefits subject matter expert for matters of eligibility, leave of absence (Sedgwick) claims management, retirement benefits (Mercer 401K), employee stock purchase plans, and paid time off.
NORDSTROM RACK, SeaTac, WA Jan 2015 – Jun 2015
Sales & Support Rover, Kids, Men’s, & Rotating Sales
Responsible for making customer experience quick, easy, and fun, meeting monthly goals in opening new card accounts and sales and providing fast and efficient service.
Managed inventory, restocking sales floor, identifying mark downs, re-ticketing items, and ensuring store was clean and clutter free.
STARBUCKS, Renton, WA Feb 2004 – Oct 2013; Oct 2014 – Sep 2015
Barista
Responsible for providing exceptional customer service in fast-paced, high-volume environment. Completed individual shift supervisor training. Earned four Customer Gratitude & Barista of the Month awards.
STARBUCKS, Seattle, WA Jul 2013 – Oct 2014
Operations Specialist, Inside Sales, Nov 2013-Oct 2014
Responsible for processing more than 1200 manual and Atlas orders monthly for key accounts, including Marriott and Barnes and Noble.
Lean Team, Jul 2013-Oct 2013
Responsible for developing new techniques to improve operational efficiencies in stores across North America. Participated in five major projects currently implemented in stores in the U.S.
NORDSTROM, Seattle, WA Sep 2012 – Aug 2013
Sales Associate, Lingerie & Hosiery
Responsible for building long-lasting relationships with clientele, identifying promotions and consulting with clients, consistently reporting high sales. Consulted monthly with buyers on inventory needs.
HIGHLINE COMMUNITY COLLEGE, Des Moines, WA Jan 2010 – Sep 2010; Jul 2011 – Dec 2011
Teaching Assistant, ESL
Responsible for mentoring classroom of 30 plus students of different ages and diverse backgrounds, with varying levels of English proficiency.