BRANDY GARCIA

Self-motivated with little to no supervision, time management disciplined, excellent communication skills, Knowledgeable about vendor portals,I have previous experience working with vendors as a Maintenance Coordinator west usa reality property management position.. Do well in a fast paced environment,Data

Entry, Multi- task, ability to learn systems quickly,

Previous experience 10+ years in the Customer Service field, 2.5 years’ experience working remotely

OBJECTIVE

To provide Excellent Customer Service to customers

To build a rapport with customers

My Passion are my customers

EXPERIENCE

REMOTE CSR /CDC MAXIMUS 04/21 –07/21

COVID-19 National Hotline Call Center. Answered incoming calls from customers who either wanted information on Covid -19 or wanted to locate

Vaccination destination close to home. Text to customer locations, entered information into data base

REMOTE CSR/Arise Solutions I

08/ 18- 07/19

09/22 – 01/23

Provided my Services to Fortune 500 clients

Received inbound Customer Care Service Calls dedicated to ensuring that I provided excellent

customer Service to my client and World Guests and Cast Members that wished to make

reservations. Data Entry experience for Lodging,

Dining Plans, Tickets, Air, ground reservations, modified, cancellation and assisted my customers with vacation Trip and general questions, Applied payments over the phone.

Prescott Motor Vehicle 02/17-10/17

Conducted driver’s exams, entered all important documentation correctly. Processed payments for renewal of vehicle tabs, processed applications for new and renewal ID’s and Driver’s licenses. Vehicle

Brandy Garcia

Bgcallcenterllc73 928-***-**** @outlook.com

LinkedIn URL Twitter handle

Inspections for title transfers worked with multiple programs.

GED

Pima Medical Institute - Colorado Springs, CO

GPA 3.88 with Honors’

Rio Salado College some Colle

2

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