Teresa Sokol
San Juan Capistrano, CA 92675
********@*****.***
Experience:
Target Corporation – Mission Viejo, CA
Guest Advocate
Cashier
Guest Services
Closing lanes
Handling Register funds
2013-2016 Personal Healthcare Management
Private Duty Caregiver, Margaret Cody - Tustin, CA In-Home Care and Care Management
Shirley Stoetzel - Irvine CA
Monitored and managed client medications
Monitored blood pressure, glucose, oxygen and PT/INR levels
Administered breathing treatments
Assessed patient skin and provided wound care
Developed care plans and trained caregivers
Acted as a patient advocate attending doctor appointments and addressing medical
needs
Shopped and prepared meals according to a specific diets
Charted all daily medication and health records
Provided emergency medical care
2008-2013 Billing Coordinator
Quest Diagnostics, Incorporated - San Juan Capistrano Diagnostic Lab Services
Followed up on patient claims as well as processed all edit procedures
Processed and rebilled denials with appropriate codes
Helped with data retrieval and questions during company audits
Assisted with the training of new employees
Handled all complex calls regarding patient insurance and carriers
Assisted clients when difficult situations arose
Experienced in various medical insurances including Medi-Cal, Medicare, and
mediCal collections
2006-2008 Customer Service
Quest Diagnostics, Incorporated - San Juan Capistrano Diagnostic Lab Services
Customer Service
Department assistant handling all office administration
Data Entry
Handled up to 130 calls per day
Assisted as an Operator with all departmental needs
Calling out critical results and test additions as well as monitored add on tests
2005-2006 Administrative Assistant
Lakeside Towing – Lake Forest, CA Towing Company Services
Provide customer service to callers requesting the release of their vehicle
Dispatch towing services and coordinate with authorities for vehicle pick up
Reviewed contracts and insurance requirements to expedite and maintain records for insurance certificates
Maintained policies and procedures in compliance with local, federal and OSHA regulations for the facility
Processed approved expenses for employees and audit expense reports
Provide general administrative office support
2004-2005 Loan Origination Manager
Independent USA Residential Mortgages
Coordinated training classes for the staff
Provided leadership to assist the staff in time management
Reviewed documents for accuracy and processing
Ensured that the department complied with the organization’s best practices
Dental Assistant
Dr. David Buchan, DDS – Orange County, CA Priivate Practice Dental Offices
Dr. Jeff Turchi, DDS
Dr. Charles Slone, DDS
Dr. Andrew Pallos, DDS
Assisted the doctor with patient care
Scheduled patient appointments
Explained treatment programs and financial options to the patient
Filled out patient charts, billed services to insurance companies and general front office duties
Education/Certifications:
CPR, AED and Basic First Aid
Coronal Polishing Certificate
Ultrasonic Scaling Certificate
RDA Certificate
X-ray Certificate
Regional Occupational Program Dental Assistant/Front office Certificate