Sabrina Hong
Marysville, WA *****
***********@*****.***
To use my professional skills, experience, and customer service in a work zone Strengths and Qualities:
● Self taught and dedicated individual
● Respectful and responsible with tasks
● Well-organized with time management skills
● Ability to multitask effectively
● Able to work in a fast paced environment with co workers
● Have worked in retail for 2+ years
Work Experience
Veterinary Assistant
Critter Doctor Animal Hospital - Kirkland, WA
October 2022 to Present
• Presented animal restraints and draw vaccines accordingly
• Maintained stock and filling medications
Customer Service Representative (CSR)
Wagly Veterinary Hospital & Pet Campus - Bellevue, WA May 2022 to Present
Be able to assist customers and answer multiple phone calls, help check in clients and their pets, helped the dogs feel more welcome here
• Managed customer accounts
• Greeted customers
• Handled reservations
• Resolved customer issues
• Booked appointments for clients
Shift Lead
Sharetea - Tulalip, WA
November 2020 to Present
• Maintained back of house ingredients as well as assisted baristas, in managing flow of drinks
• Working well under pressure to give customers fast and good quality Server/Hostess
Hokkaido Ramen Santouka - Seattle, WA
January 2020 to Present
Seated guests in a well manner, assisted other tables as well as running expo and to go orders Gap Part-Time Associate/Cashier
June 2016 to Present
Helped recover mainly the whole store on the sales floor
Assisted customers in sizing and suggesting different colors Barista/Shift Supervisor
Happy Lemon - Bellevue, WA
August 2018 to October 2019
Helped served guests, maintained back of house stock Qdoba
Marysville, WA
February 2018 to August 2018
Started as a cook, worked the line, assisted customers in customer service, prepped food, trained new people.
Maxxis Chinese Restaurant
Phoenix, AZ
May 2016 to June 2017
-Have experience in making tea drinks, for only about 8 months, barista experience as well in the restaurant
- Assisting customers to their seat and greeting and taking their order
-Have experience as a cook, for a year
Nautica Part-Time Sales Associate/Cashier
June 2016 to May 2017
Provided extraordinary customer service to clients
Assisted them in extra accessories to create an outfit Volunteer At a Animal Shelter
January 2016 to April 2017
I cleaned kennels, fed animals, made sure that they were well rested and checked up on them Part-Time Associate/Cashier
Kmart
August 2015 to June 2016
Provided great customer service to shoppers
Maintained consistent cleanliness through kids clothes Assistant Coach
Seasonal Soccer Referee for the North County Reps
2015 to 2015
Helped provide a fundamental experience for kids
Able to bond and have good sportsmanship with other teams and coaches Soccer Referee
Seasonal Soccer Referee for the North County Reps
2014 to 2015
Went through a 8-hour soccer clinic at Liberty Elementary Education
High school or equivalent
Marysville Getchell High School
Everett Community College
Skills
• Customer Service (6 years)
• Food Handling
• Barista Experience
• Food Preparation
• Coffee Experience
• Restaurant Experience
• POS
• Busser
• Cooking
• Serving Experience
• Shift Management
• Merchandising
• Cleaning Experience
• Host/Hostess
• Retail Sales
• Food Production
• Upselling
• Front desk
• Veterinary experience
• Food Service
• Kitchen Experience
• Cash Handling
• Restaurant Management
• Microsoft Word
• Time Management
Languages
• Chinese - Fluent
Certifications and Licenses
Food Handler
February 2020 to February 2022
Food Handler’s Permit to be able to handle food safely and properly Assessments
Workplace safety — Proficient
August 2018
Measures a candidate's ability to employ accident prevention strategies to avoid accidents and injuries.
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.