**** ***** ****** ****: 410-***-****
Pasadena, MD 21122 Email: email@example.com
Warehouse Operations Professional
An experienced, well-rounded, and highly motivated warehousing and logistics professional with a record of success in the food services and general warehousing industries. Demonstrated ability to manage time and multiple tasks while providing superior customer service. An outstanding record as a supervisor, mentor, and trainer, maintaining good relations with employees, working effectively with cross functional teams, good communication skills, proven leadership, and an enthusiastic team builder. Areas of Expertise
AS/400 Application Software
Microsoft Office Suite
Freight and Logistics
Training and Mentoring
KEY SKILLS ASSESSMENT
WAREHOUSE MANAGEMENT – Exceptional experience in organizing and managing a large warehouse with critical supplies while meeting internal requirements for cost control and efficiency. GENERAL BUSINESS MANAGEMENT – Participated in corporate management, forecasting and planning to ensure that materials and equipment are available as needed, and that quality, production, and profitability goals are met.
INTRALIN, CORPORATION., BALTIMORE, MD JULY 2018 – PRESENT WAREHOUSE MANAGER
Management of the day to day warehouse operations at a textile production and distribution company, reporting directly to the executive staff.
Ensure quality and accuracy in shipping and receiving processes.
Implement strategies to increase warehouse productivity and maximize warehouse space.
Execute processes to ensure maximum efficiency with minimum staff.
Mentor and coach management team.
PETE PAPPAS & SONS INC., JESSUP MD MARCH 2018 – JUNE 2018 SENIOR WAREHOUSE MANAGER
Supervised and managed two shifts of employees, approximately 35 workers and management staff, in the operations of a produce distributor with a 200,000-sq.ft. warehouse.
Daily operations included transportation, shipping, receiving and selection based on customer satisfaction as well as produce inspection.
ASR (AMERICAN SUGAR REFINING), BALTIMORE MD SEPTEMBER 2013 – MARCH 2018 WAREHOUSE SUPERVISOR
Supervised a crew of 50 workers in the operations of a 300,000-sq.ft. warehouse.
Managed and maintained necessary inventory levels while meeting strict delivery schedules.
Performed training and mentoring to ensure a safe and efficient work environment.
Interfaced with union leadership as required for good labor relations. AFLAC INSURANCE, BALTIMORE MD APRIL 2012 – SEPTEMBER 2013 SALES PRODUCER
HEARN KIRKWOOD, HANOVER MD NOVEMBER 2011 – APRIL 2012 DIRECTOR OF WAREHOUSE OPERATIONS
Managed the day-to-day operations of a 75,000-sq.ft. warehouse facility.
Managed the activities of 40 drivers, 30 warehouse employees and 15 office employees.
Interviewed, hired, trained, scheduled, and led the warehouse team.
Administered performance evaluations and payroll.
Resolved any warehouse issues, implemented solutions, and made settlements. SYSCO FOOD SERVICES OF BALTIMORE, INC. JUNE 1987 – NOVEMBER 2011 INBOUND WAREHOUSE MANAGER AND ASSISTANT MANAGER 2002 – 2011
Managed the day-to-day operations of the nation’s largest food distributor at a 500,000-sq.ft. warehouse facility.
Managed the activities of 80 employees and 6 supervisors.
Succeeded in dramatically improving warehouse operations at the nation’s largest food distributor.
Consistently met and exceeded all throughput goals and cost reduction targets.
Built the facility into one of the top five percent of warehouses in Sysco Food Services.
Participated in customer service, led tours of the facility, and promoted the company image.
Maintained excellent relations between all customers, suppliers, and the company.
Selected by top management for advanced leadership training. SUPERVISOR AND MATERIALS HANDLING SPECIALIST 1987 – 2002
Developed proficiency in operating forklifts, stock pickers, and materials handling equipment.
Promoted to positions of progressively greater authority and responsibility over time.
Demonstrated the ability to work well with all kinds of people in every type of situation.
Displayed excellent work ethic, attention to detail, initiative, and problem-solving. EDUCATION & PROFESSIONAL DEVELOPMENT
HACCP Food Safety Training Certificate, 2007
Regional Management Training, 2001
Regional Supervisor Training, 1999
Human Resources Management Training, Sysco Food Services Graduate, Lansdowne Senior High School